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Troubleshooting—camera dock – Kodak DX3500 User Manual

Page 68

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60

Chapter 8

Troubleshooting—Camera Dock

Unrecognized File
Format

The camera cannot
read the picture format.

Transfer the unreadable
picture to the computer
(

page 40

), or delete the

picture (

page 25

).

Camera Dock

Problem

Cause

Solution

Pictures are not
transferred to the
computer

AC adapter or USB
cable is not
securely
connected.

Check the connections (

page 46

).

Software is not
installed.

Install the software (

page 35

).

There are too
many applications
running on your
computer.

Close all software applications
and try again.

Camera was
removed from the
Camera Dock
during picture
transfer.

Replace the camera on the
Camera Dock and press the
Connect button.

Connect button
was not pressed

Press the Connect button

LCD Messages

Message

Cause

Solution