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Troubleshooting guide – Kenwood KDC-W237S User Manual

Page 18

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KDC-W237S

Troubleshooting Guide

Some functions of this unit may be disabled by
some settings made on this unit.

!

Cannot display the user of System Q.

!

• Cannot set up the subwoofer.

• No output from the subwoofer.

• Cannot set up the low pass filter.
▲ • Preout is not set to subwoofer. ☞

(page 10)

(page 4) is not set to On.

!

Cannot set up Display.

(page 11) is not

turned off.

What might seem to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.

Tuner source

?

Radio reception is poor.

✔ The car antenna is not extended.

☞ Pull the antenna out all the way.

Disc source

?

The specified disc does not play, but another one

plays instead.
✔ The specified CD is quite dirty.

☞ Clean the CD.

✔ The disc is loaded in a different slot from that

specified.
☞ Eject the disc magazine and check the number

for the specified disc.

✔ The disc is severely scratched.

☞ Try another disc instead.

Audio file source

?

The sound skips when an Audio file is being

played.
✔ The media is scratched or dirty.

☞ Clean the media, referring to the CD cleaning of

the section on (page 3).

✔ The recording condition is bad.

☞ Record the media again or use another media.

The messages shown below display your
systems condition.

TOC ERR:

• No disc has been loaded in the disc

magazine.

• The CD is quite dirty. The CD is upside-

down. The CD is scratched a lot.

E-05:

The disc is unreadable.

E-15:

Media was played that doesn’t have data
recorded that the unit can play.

E-77:

The unit is malfunctioning for some reason.
➪ Press the reset button on the unit. If the “E-

77” code does not disappear, consult your
nearest service center.

E-99:

Something is wrong with the disc magazine.
Or the unit is malfunctioning for some reason.
➪ Check the disc magazine. And then press

the reset button on the unit. If the “E-99”
code does not disappear, consult your
nearest service center.

IN (Blink):

The CD player section is not operating
properly.
➪ Reinsert the CD. If the CD cannot be

ejected or the display continues to flash
even when the CD has been properly
reinserted, please switch off the power
and consult your nearest service center.

PROTECT:

The speaker wire has a short-circuit or
touches the chassis of the vehicle, and then
the protection function is activated.
➪ Wire or insulate the speaker cable

properly and press the reset button. If
the “PROTECT” code does not disappear,
consult your nearest service center.

NA FILE:

An Audio file is played with a format that this
unit can’t support.
➪ ----

COPY PRO:

A copy-protected file is played.
➪ ----