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Checking your network connection, Picture frame problems – Kodak Pulse S710 User Manual

Page 31

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Troubleshooting and support

www.kodak.com/go/support

25

Checking your network connection

To check the status of your network connection at
any time, press the Health Check button on the
back of your frame.

Picture frame problems

Health
Check button

If...

Try one or more of the following

The frame does not
turn on.

Make sure the power cable that was included with your frame is
connected securely (see

page 1

).

Unplug the power cable for 5 seconds, then reconnect the cable. If
the frame does not turn on automatically, press the power button.

I cannot exit the
sample picture slide
show.

Add pictures to your frame (see

page 10

).

Insert a memory card or USB device (see

page 12

).

Press the Health Check button on the back of your frame (see

page 25

).

The frame turns on or
off by itself.

The energy saver schedule is enabled. To change on/off times or to
disable this feature, go to

www.kodakpulse.com

, sign in to your

account, then click the Frame Settings tab.

The frame freezes or
doesn’t work properly.

Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.

My frame activation
code is no longer
displayed.

To show the activation code again, press the Health Check button
on the back of the frame, then touch Fix it.

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