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Picture frame problems – Kodak EASYSHARE D725 User Manual

Page 23

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Troubleshooting and support

www.kodak.com/go/support

18

Picture frame problems

If...

Try one or more of the following

Frame does not
turn on.

Make sure the power cable that was included with your frame is
connected securely (see

page 3

).

Unplug the power cable for 5 seconds, then reconnect the cable.
Press the power button.

Frame freezes up or
doesn’t work
properly.

Unplug the power cable for 5 seconds, then reconnect the cable.
Press the power button.

Reset the frame. Press the Play and Power buttons (see

page i

) at

the same time, and hold for 5 seconds. (Resetting your frame does
not erase your saved files.)

Nothing happens
when a memory card
or USB device is
connected.

Insert a certified SD/SDHC/MMC/XD Card, with images, into the
upper designated card slot, then push to seat it (see

page 5

).

Insert a certified MS/MS Pro Duo Card, with images, into the lower
designated card slot only, then push to seat it (see

page 5

).

IMPORTANT: Do not insert an MS Pro or MS Pro Duo card in the

top slot. It may be difficult to remove.

Make sure the USB device is connected securely (see

page 5

).

Make sure the file format of your pictures is supported. (See

page 23

).

NOTE: Pictures may take a longer time to display when the files are large or when

using a large capacity memory card or other connected device.

This manual is related to the following products: