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Kodak PLAYTOUCH ZI10 User Manual

Page 27

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Getting help

www.kodak.com/go/support

19

Getting help on the Web

Playback on a TV is
not in stereo.

Ensure that your TV or receiver has stereo speakers.

Ensure that the TV menu settings are correct for an HDMI or AV
connection.

Ensure that the Video Out is set correctly (

see page 14

).

Videos are in low
resolution and/or
are not saved.

If no card is inserted and the camera is powered by the AC adapter,
then videos are taken in low resolution and are not saved. (The
camera is in Demo mode.) Insert a card or unplug the AC adapter.

Camera will not
work with optional
remote control.

Ensure that the battery is correctly inserted in the remote control and
camera.

Ensure that the camera infrared receiver (above the lens) and the
remote control have an unobstructed path.

Try a different angle, or move closer.

Get help using
ARCSOFT Software

Go to

www.arcsoft.com/support

.

Get support for your product (FAQs,
troubleshooting information, etc.)

www.kodak.com/go/playtouchsupport

See step-by-step solutions and repair information

www.kodak.com/go/stepbystep

Purchase camera accessories

www.kodak.com/go/playtouchaccessories

Download the latest camera firmware and software

www.kodak.com/go/playtouchdownloads

See online demonstrations of your camera

www.kodak.com/go/howto

Register your camera

www.kodak.com/go/register

Get help using ARCSOFT Software

www.arcsoft.com/support

Get help installing software and transferring
videos/pictures to the computer

www.kodak.com/go/support

Chat, email, write, or phone Kodak
(Chat not available in all languages.)

www.kodak.com/go/contact

Problem

Solution