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Spirit Communications System ConnecT/R User Manual

Page 27

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Operational Difficulty

What to Check

Messages consist of dial tone only

This can occur if the calling party hangs up
without leaving a message and the answer/
record machine requires a signal from the
Central Office before terminating the recording
process. If the machine has a "voice activation"
(VOX) setting, switching to VOX will often
prevent the problem.

Credit Card Readers

Won't dial out

SPIRIT customized line-use options*
ADMIN switch setting

Facsimile Machine

Won't dial out

SPIRIT customized line-use options*
ADMIN switch setting

Data distortion or interruption

MODE switch setting

Doesn't answer

SPIRIT customized ringing options*

Answers on Held Call Reminder

Set facsimile machine to answer after two or
more rings

* Check with the person in your organization responsible for the SPIRIT System.

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