Spirit Communications System ConnecT/R - Manual (Page 23)

Troubleshooting
This section should help you determine the Remember that the way your SPIRIT System
cause of problems you might encounter and was customized may influence how a particular
help you resolve them. It begins with general device operates. Call the AT&T Helpline at
problems, then is categorized according to the 1-800-628-2888 if you need assistance.
types of telephone devices you may have
attached to your ConnecT/R.
Operational Difficulty What to Check
Ringing
Outside call doesn't ring Do Not Disturb active
Delayed Ringing active*
Abbreviated Ringing active*
N
O Ringing active*
No Access active*
Ringer turned off on telephone device
Intercom call doesn't ring Call Forward active
HFAI active
Ringer turned off on telephone device
Rings, but nobody there Abbreviated Ring active*
Delayed Ringing active*
SPIRIT System sometimes rings once after
party hangs up
PBX Callback active
Line Reserve active
Hold Call Reminder active
19 * Check with the person in your organization responsible for the SPIRIT System.