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Troubleshooting, If an error message appears, If trouble occurs – Sony DPF-E710 User Manual

Page 21: If an error message appears if trouble occurs

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Trou

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Troubleshooting

If an error message appears

If trouble occurs

Error message

Meaning/Solutions

Cannot delete a protected file.

• To delete a protected file, cancel the protection on your

digital camera or computer.

Memory card is protected. Remove
protection then try again.

• The memory card is write-protected. Slide the write-

protect switch to the enable position. (

.Digital Photo

Frame Handbook, page 43)

Error reading the Memory Stick. /
Error reading the SD Memory
Card. /Error reading the iternal
memory.

For a memory card:

An error has occurred. Check that the memory card is
inserted correctly. If this error message is displayed
frequently, check the status of the memory card with a
device other than the photo frame.

• For the internal memory:

Initialize the internal memory.

Note

When you initialize the internal memory, please note that all the
image files imported to the internal memory are deleted.

Write error on the Memory Stick. /
Write error on the SD Memory
Card. / Write error on the internal
memory.

Memory card format not supported. • For a memory card, use your digital camera or other device

to format the memory card.

Note

When you initialize the memory card, all the files on the memory card
will be deleted.

Symptom

Check item

Cause/Solutions

Some images are
not displayed.

• Are the images displayed in

the index view?

• Does the mark displayed

below appear in the index
view?

c If the image is displayed in the index view

but cannot be displayed as single image,
the image file may be damaged even
though its thumbnail preview data is fine.

c A file that is not compatible with DCF

may not be able to be displayed with the
photo frame, even if it can be displayed
with a computer.

c If a mark is displayed, the thumbnail data

or image itself cannot be opened.

• Are there more than 4,999

images in the internal
memory or in the memory
card?

c The photo frame can play, save, delete, or

otherwise handle up to 4,999 image files.