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Seagate U Series 9 ST3120025A User Manual

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of this sheet.

4.

Partition and format the drive

Before your new drive can store data, it must be partitioned (assigned one
or more drive letters) and each partition must be formatted. You can parti-
tion and format the drive using DiscWizard or using programs built into
Windows. Using DiscWizard is generally easier and faster.

Partitioning and formatting using Windows utility software

Caution. Partitioning or formatting a drive erases all the data on that drive.

Make sure you select the correct drive!

a.

Insert a bootable startup diskette or CD (usually included in your Win-
dows operating system package) and restart your computer.

b.

If booting from a diskette, type fdisk at the A: prompt. If you booted
from a CD, the partitioning wizard may start automatically.

c.

Create a primary DOS partition on your new drive.

d.

Create secondary partitions if needed.

e.

If booting from a diskette, type format x: at the A: prompt, where x is
the letter of your first new partition. If you booted from a CD, run the
formatting program.

f.

Repeat the format process for all new partitions.

Congratulations. You’re done!
If you have problems with your installation, see the troubleshooting infor-
mation on this page or contact Seagate Support Services.

How to make your new drive the boot drive

If you want to boot your computer from your new Seagate drive, you must
copy all the system files from your old boot drive to your new Seagate
drive. DiscWizard makes this process quick and easy:

a.

Run DiscWizard (see the first paragraph of this sheet for instructions).

b.

Select “Maintenance” from the main DiscWizard menu.

c.

Select “Copy files” in the maintenance options menu.

d.

Choose the source and destination drives and begin the copy proce-
dure.

Note. DiscWizard copies all the files from your old boot drive, including

data files, software and hidden system files.

e.

After copying the files, remove both hard drives from your computer.

f.

Change the master/slave jumpers to configure your new Seagate drive
as the master and your old drive as the slave.

g.

Reinstall the drives in your computer.

h.

Restart your computer; it will recognize and boot from your new hard
drive. Do NOT repartition or format the drives.

What to do if you don’t have a working hard drive

Follow the steps below to install your new Seagate hard drive in a system
that does not have a working hard drive.

Note. This procedure requires that you have access to the Internet and

can boot your computer from a diskette drive. The alternative is to
install your drive, boot from your Windows system CD or diskette,
and then use the Windows utilities to set up the drive.

a.

Download DiscWizard Starter Edition from the Seagate web site (see
the link at www.seagate.com/support).

b.

Run the program to create a bootable DiscWizard diskette.

c.

Follow the instructions on the front of this sheet to install your new hard
drive in your computer, but set the new drive as a “master,” not as a
“slave,” and place it on the connector at the end of the ATA cable.

d.

Insert the DiscWizard diskette in the diskette drive.

e.

Restart your computer. It will boot from the DiscWizard CD and Dis-
cWizard Starter Edition will start up automatically.

f.

From the DiscWizard Starter Edition main menu, select “Setup Your
Hard Disc.” Follow the online instructions.

g.

When DiscWizard is done, it prompts you to install your operating sys-
tem on the new hard drive. See your operating system manual for fur-
ther instructions.

Troubleshooting

If your drive is not working properly, follow these troubleshooting steps. If
these steps do not solve the problem, contact your dealer or visit http://
seatools.seagate.com to download SeaTools disc diagnostics software and
obtain more information.

1.

Does the drive spin up? If you cannot hear a faint whine and clicking
noise when power is applied to the drive, make sure that the power
connector and interface cable are securely attached and the jumpers

are installed correctly.

2.

Does the computer recognize the drive? Make sure the master/
slave jumpers are set correctly on all installed hard drives. Verify that
the drive is detected by the system CMOS or Setup program.

3.

Does Scandisk find any defects? Run Scandisk from the command
prompt. If defects are found, the drive may be damaged.

4.

Does the drive format to full capacity? Verify that your BIOS has
Autodetect and LBA mode enabled. On some older computers, you
may need to run DiscWizard to use the full capacity of your drive.

5.

The computer hangs on startup. Verify that your system is ATA/100
compatible, with a UDMA mode setting. If your computer has a proces-
sor speed of less than 400 MHz, your system may not be able to sup-
port the highest data transfer rates used in Ultra ATA/100, and could
experience intermittent system hangs or poor drive performance,
especially when transferring large files. To prevent this, you can pur-
chase an Ultra ATA/100 host adapter card or run the utility program
UATA100.exe, available on the Seagate web site (see http://
www.seagate.com/support/kb/disc/ultra_ata100.html).

Seagate support services

For online information about Seagate products, visit www.seagate.com or e-mail your
disc questions to [email protected].
If you need help installing your drive, consult your dealer first. If you need additional
help, call a Seagate technical support specialist. Before calling, note your system
configuration and drive model number.
Africa

+1-405-324-4714

Netherlands

00 800-47324283

Australia

1800-14-7201

New Zealand

0800-443988

Austria

0 800-20 12 90

Norway

00 800-47324283

Belgium

00 800-47324283

Poland

00 800-311 12 38

China*

800-810-9668

Spain

00 800-47324283

Denmark

00 800-47324283

Sweden

00 800-47324283

France

00 800-47324283

Switzerland

00 800-47324283

Germany

00 800-47324283

Singapore

800-1101-150

Hong Kong

800-90-0474

Taiwan*

00-800-0830-1730

Hong Kong*

001-800-0830-1730

Thailand

001-800-11-0032165

India

1-600-33-1104

Turkey

00 800-31 92 91 40

Indonesia

001-803-1-003-2165

United Kingdom

00 800-47324283

Ireland

00 800-47324283

USA/Canada/

1-800 SEAGATE or

Italy

00 800-47324283

Latin America

+1-405-324-4700

Malaysia

1-800-80-2335

Other European

Middle East

+1-405-324-4714

countries

+1-405-324-4714

*Chinese
Warranty. To determine the warranty status of your Seagate disc drive, contact your
place of purchase or visit our web site at www.seagate.com for more information.
Return Merchandise Authorization (RMA).

Run SeaTools to diagnose your drive

before requesting a return authorization. In addition, please verify that your drive is
defective by following the troubleshooting checklist in this guide. Seagate offers com-
prehensive customer support for all Seagate drives worldwide. Seagate customer
service centers are the only facilities authorized to service Seagate drives. Drive
return procedures vary depending on geographical location and are subject to current
international trade regulations.
Shipping the drive
Back up the data before shipping. Seagate assumes no responsibility for data lost
during shipping or service.
Shipping drive in an unapproved container voids the warranty. Pack the drive with
original box and packing materials. Use no other materials. This prevents electrical
and physical damage in transit.
Electromagnetic compliance for the European Union. This model complies with
the European Union requirements of the Electromagnetic Compatibility Directive 89/
336/EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and
Directive 93/68/EEC of 22 July 1993. Compliance of this drive, as a system compo-
nent, was confirmed with a test system. We cannot guarantee that your system will
comply. The drive is not meant for external use (without properly designed enclosure,
shielded I/O calbe, ect.).
Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale
Umgebungstempeatur von 60°C vorgesehen ist. 2. Zur Befestigung des Lufwerks
werden 4 Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die maxi-
male Länge der Schrauben im Chassis nicht merh als 3,3 mm und bei Befestigung an
der Unterseite nicht mehr als 5,08 mm betragen. 3. Als Versorgungsspannugen wer-
den benötigt: +5V +/- 5% 1,2A; +12V +/- 5% 2,0A 4. Die Versorgungsspannung muss
SELV entsprechen. 5. Alle Arbeiten auf dem Festplattte dürfen nur von Ausgebiletem
Serciepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftens-
childer des Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen
gemäss DIN IEC 950 VDE 0805/05.90 entspreche.

© 2003 Seagate Technology LLC All rights reserved

Publication number: 100271715, Rev. B, December 2003, Printed in U.S.A.

Seagate, Seagate Technology, and the Seagate logo are either registered trademarks

or trademarks of Seagate Technology LLC. U Series 9 is a registered trademark of
Seagate Technology LLC. Other product names are registered trademarks or trade-
marks of their owners. Seagate reserves the right to change, without notice, product

offerings or specifications.

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