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Sony Computer Applications Guide User Manual

Page 38

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Additional information

38

The image does not appear on
[USB Streaming Tool] when
using the USB cable. (Continued
from the previous page)

For Windows XP

Log on as Administrators.

1

Check that your camcorder is connected to a computer.

2

Click [Start].

3

Right-click [My Computer], then click [Properties].
The [System Properties] screen appears.

4

Click the [Hardware] tab.

5

Click [Device Manager].

6

Click [View], then click [Devices by type].

7

If devices below are already installed, right-click them,
then click [Uninstall] to delete them.

For copying and viewing pictures recorded on a
tape

• [USB Composite Device] in the [Universal Serial Bus

Controller] folder

• [USB Audio Device] in the [Sound, video and game

controllers] folder

• [USB Device] in the [Other devices] folder

For copying and viewing pictures recorded on a
“Memory Stick” (only the models with a Memory
Stick slot)

• [? Sony Handycam] or [? Sony DSC] with a “?” mark in the

[Other devices] folder

8

When the [Confirm Device Removal] screen appears,
click [OK].

9

Turn off the power of your camcorder, disconnect the
USB cable, then restart the computer.

10

Place the supplied CD-ROM in the disc drive of your
computer.

11

Follow the steps below and try to install the USB driver
again.

1

Double-click [My Computer].

2

Right-click [PICTUREPACKAGE] (Disc drive)*.

* Drive names (such as (E:)) may vary depending on the computer.

3

Click [Open].

4

Double-click [Driver].

5

Double-click [Setup.exe].

b

Note

• Deleting anything other than [USB Composite Device], [USB Audio

Device], [USB Device], [? Sony Handycam] and [? Sony DSC] may
cause malfunction of your computer.

Symptom

Cause and/or Corrective Actions

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