Philips Saeco Presso SUP021YTDR - Manual (Page 19)

ENGLISH
19
PROBLEMS CAUSES REMEDIES
The brewing cycle does
not start.
No coffee beans / “Cof Beans
Empty”.
Refill bean hopper and press
desired coffee button.
No water / “Fill watertank”. Fill water tank. Make sure float is
in position and held in place by the
cap. Message will clear.
Dredge drawer / waste box is
full / “Dredgedrawer full”.
Remove waste box while machine
is on. Leave out for 5-10 seconds
and put back in machine. Message
will clear.
Brew group missing / “Brew Unit
Miss.”
Remove drip tray, waste box and
brew group. Put brew group back
in machine until securely locks in
place, put waste box in, shut service
door and put drip tray back in place.
Coffee flows too quickly. Grind is too coarse. Adjust the grinder to a finer grind,
ex. from 5 to 3. Adjust only while
grinder is grinding and only a
maximum of 2 settings at a time. It
will take 3-4 cups to see results.
Dose needs to be increased. Turn doser towards + sign.
Coffee flows too slowly. Grind is too fine. Adjust the grinder to a coarser
grind, ex. from 5 to 7. Adjust only
while grinder is grinding and only a
maximum of 2 settings at a time. It
will take 3-4 cups to see results.
Dose needs to be decreased. Turn doser towards - sign.
Filter screen in brew group is
clogged.
Clean the filter screen using the
key provided.
The machine does not
turn on.
The machine is not connected to
the power supply.
Move the main switch to ON (“I”
position).
Check the plug and the power
outlet.
The coffee is not hot
enough.
The cups are cold. Warm up the cups on cup warmer
or by dispensing a little hot water
into the cup and letting it sit for a
few seconds.
A low temperature has
been set.
Set the machine to a higher
temperature.
PROBLEMS - CAUSES - REMEDIES
PROBLEMS CAUSES REMEDIES
Only water is dispensed
when you select “pre-ground
coffee”.
No pre-ground coffee has been
put into the pre-ground chute.
Select Pre-ground coffee button,
put pre-ground coffee into the
chute and press the desired coffee
button.
Too much pre-ground coffee put
in chute.
Put one level scoop of espresso
coffee. Max. 1 cup at a time.
No hot water or steam
is dispensed.
The steam wand is clogged. Clear it with a thin needle or pin.
During this operation, the
knob must be closed and
the machine must be off.
Then run water through steam
wand to make sure unclogged.
Reduced amount of coffee,
water and steam coming out
of the machine; the machine
takes longer to heat .
Lime scale / mineral build up in
machine.
Descale the machine. If not done
for a long period of time, we
recommend doing 2 cycles (see
instructions on page 10).
Unable to clear Descale
message.
Need to reset message. Go into programming mode, “Sign.
Decal.” and reset message.
The brew group cannot be
removed.
The brew group is out of
alignment.
Put waste box in position, close
door and put drip tray in position.
Switch machine on; the brew group
will reset into original position.
Ventilate Machine needs to be primed. Dispense 3-4 oz of water through
the steam wand.
Steam wand clogged. Clear steam wand and prime
machine.
Limescale / mineral build up in
machine.
Descale the machine. If not done
for a long period of time, we
recommend doing 2 cycles (see
instructions).
Questions? US Customers
Contact Saeco USA Customer Service at 1-800-933-7876
Canada Customers
Contact Saeco Canada at 1-514-385-5551