Troubleshooting, Service, Warranty coverage (usa only) – Sonance SS4VC User Manual

Page 4: Specifications, Exclusions and limitations

TROUBLESHOOTING

• Verify that the input connection is properly attached to the

receiver or amplifier and that the receiver or amplifier is
operating properly.

• Verify that the speaker selector button is pushed “in” (on position)

and then verify that your speakers are properly wired.

SERVICE

If you have any questions about the operation or installation of your
SS4VC/SS6VC, please call our Technical Assistance Department on
any business day at: (800)582-0772 or (949)492-7777 from
7 a.m. to 5 p.m. PST.

Should your product require repair or service, contact your
authorized Sonance retailer for help or use the following procedure:

1. Prior to calling, note the product model number, serial number,
purchase date, and original retailer’s name and address.

2. Contact our Technical Assistant Department at the number(s) above
and describe the problem. If required a Return Merchandise
Authorization (RMA) number will be issued. IMPORTANT: Do not
return the unit to Sonance without first obtaining an RMA number.

3. If you are directed to return the unit to Sonance for repair, pack the
unit in its original shipping cartons (inner & outer). Replacement
packaging can be obtained from Sonance for a small charge. Note, it
is best if you place it into an additional outer "overcarton"
before shipment to minimize the chance of theft in shipment.

4. Contact United Parcel Service, Federal Express, or RPS to arrange
prepaid (not collect) shipping. Do not use the United States Postal
Service. IMPORTANT: Freight collect shipments will be refused.

5. Write the Return Merchandise Authorization number on the
outside of the shipping carton.

6. For warranty work, please include a copy of the original bill of sale
inside the package.

Ship the packaged unit to:

Technical Assistance Department
Sonance
212 Avenida Fabricante
San Clemente, CA 92672-7531

WARRANTY COVERAGE (USA ONLY)

If, within five (5) years from the date shown on the bill of sale, the
unit fails due to a defect in workmanship or materials, Sonance will,
at its option and at no charge to the purchaser, repair or replace the
components of such unit which proves to be defective.

For this warranty to be effective, the bill of sale must show that the
unit was purchased from an authorized Sonance retailer. This
warranty shall apply exclusively to the original purchaser and shall
not apply to units purchased for industrial or commercial use.

Furthermore, this warranty shall not apply if:

1. Damage to the unit was caused by accident, abuse, or misuse;
2. The unit was modified or repaired by unauthorized personnel; or
3. The unit was not used as outlined in the operating instructions

Exclusions and Limitations

The warranty set forth above is in lieu of all other warranties,
express or implied, of merchantability, fitness for a particular
purpose, or otherwise. The warranty is limited to Sonance products
registered herein and specifically excludes any damage to any
associated equipment, which may result for any reason from use
with this product.

Sonance shall, in no event, be liable to incidental or consequential
damages arising from any breach of this warranty or otherwise.
This warranty gives you specific legal rights, and you may have
other rights, which vary from state to state.

SPECIFICATIONS

Power Rating:

75 Watts RMS Maximum input per channel

Switch Type:

12 Position light touch silent rotary switch
“Make Before Break”

Terminal Type:

Toggle Quick Disconnect 20-14 AWG wire capacity

Frequency Response:

20-20KHz+1dB

Speaker Impedance:

Ω per zone

Total Attenuation:

-42 dB; full clockwise position is straight-through, full counter
clockwise position is off

Attenuation by step:

top 7 steps are -3dB per step, lowest 4 steps are -6dB per step

Dimensions (W x H x D):

16 7/8" x 2 3/16" x 10 1/4" (429mm x 56mm x 260mm)

RMF (W x H x D):

19" x 1 3/4" x 10 1/4" (483mm x 45mm x 260mm)

Specifications and features subject to change without notice.

www.sonance.com

This manual is related to the following products:

SS6VC