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Guarantee, Warranty condition – Sterling 2 User Manual

Page 37

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Iss 1

Guarantee

Sunrise Medical Limited recommend that you do not undertake maintenance tasks other than those

explained in this manual. Your local authorised Sunrise Medical service agent is fully trained by Sunrise

Medical to carry out detailed maintenance as and when required.

Use only genuine Sunrise Medical

replacement parts.

Warranty condition

1 The repair or replacement will be carried out by an

authorised Sunrise Medical Dealer/Service Agent.

2 To apply the warranty conditions should your scooter

require attention under these arrangements, notify the

designated Sunrise Medical Service Agent immediately

giving full information about the nature of the difficulty.

Should you be operating the scooter away from the

locality of the designated Sunrise Medical Service

Agent work under the “Warranty Conditions” will be

carried out by any other service agent designated by

the manufacturer.

3 Should any part or parts of the scooter require repair or

replacement as a result of a specific manufacturing or

material defect within two years from the date on which

the possession of the scooter was transferred to the

original purchaser, and subject to it remaining within

that ownership, then the part or parts will be repaired

or replaced completely free of charge if returned to the

authorised service agent.

Note: This guarantee is not transferable.
4 Any repaired or replaced part will benefit from these

arrangements for the balance of the warranty period

applicable to the scooter.

5 Parts replaced after the original warranty has expired

are covered for a further three months.

6 Items of a consumable nature will not generally be

covered during the normal warranty period unless such

items have clearly suffered undue wear as a direct

result of an original manufacturing defect. These items

include amongst others upholstery, tyres, inner tubes,

batteries, armpads, hand grips and other similar parts.

7 The above warranty conditions apply to all scooter parts

for models purchased at full retail price.

8 Under normal circumstances, no responsibility will be

accepted where the scooter has required repair or

replacement as a direct result of:

(i) The scooter or part not having been maintained in

accordance with the manufacturer’s recommendations,

where such exist. Or failing to use only the specified

original equipment parts.

(ii) The scooter or part having been damaged by neglect,

accident or improper use.

(iii) The scooter or part having been altered from the

manufacturer’s specifications, or repairs having been

attempted prior to the Service Agent being notified.

Please keep a note of your local Service Agent’s address

and telephone number in the space provided. In the event

of a breakdown, contact them and try to give all relevant

details so they can help you quickly.
The scooter shown and described in this manual may

not be exactly the same in every detail as your own

model. However, all instructions are still entirely relevant,

irrespective of detail differences.
The manufacturer reserves the right to alter without notice

any weights, measurements, or other technical data shown

in this manual. All figures, measurements, and capacities

shown in this manual are approximate, and do not

constitute specification.
THIS IN NO WAY AFFECTS YOUR STATUTORY RIGHTS.

Your local service agent:

Sunrise Medical Limited

Sunrise Business Park, High Street, Wollaston, West Midlands

DY8 4PS England

Tel 01384 44 66 22 Fax 01384 44 66 44

E-mail: [email protected]

www.sunrisemedical.com

Your local service agent: