Guarantee, Warranty condition – Sterling 2 User Manual
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Iss 1
Guarantee
Sunrise Medical Limited recommend that you do not undertake maintenance tasks other than those
explained in this manual. Your local authorised Sunrise Medical service agent is fully trained by Sunrise
Medical to carry out detailed maintenance as and when required.
Use only genuine Sunrise Medical
replacement parts.
Warranty condition
1 The repair or replacement will be carried out by an
authorised Sunrise Medical Dealer/Service Agent.
2 To apply the warranty conditions should your scooter
require attention under these arrangements, notify the
designated Sunrise Medical Service Agent immediately
giving full information about the nature of the difficulty.
Should you be operating the scooter away from the
locality of the designated Sunrise Medical Service
Agent work under the “Warranty Conditions” will be
carried out by any other service agent designated by
the manufacturer.
3 Should any part or parts of the scooter require repair or
replacement as a result of a specific manufacturing or
material defect within two years from the date on which
the possession of the scooter was transferred to the
original purchaser, and subject to it remaining within
that ownership, then the part or parts will be repaired
or replaced completely free of charge if returned to the
authorised service agent.
Note: This guarantee is not transferable.
4 Any repaired or replaced part will benefit from these
arrangements for the balance of the warranty period
applicable to the scooter.
5 Parts replaced after the original warranty has expired
are covered for a further three months.
6 Items of a consumable nature will not generally be
covered during the normal warranty period unless such
items have clearly suffered undue wear as a direct
result of an original manufacturing defect. These items
include amongst others upholstery, tyres, inner tubes,
batteries, armpads, hand grips and other similar parts.
7 The above warranty conditions apply to all scooter parts
for models purchased at full retail price.
8 Under normal circumstances, no responsibility will be
accepted where the scooter has required repair or
replacement as a direct result of:
(i) The scooter or part not having been maintained in
accordance with the manufacturer’s recommendations,
where such exist. Or failing to use only the specified
original equipment parts.
(ii) The scooter or part having been damaged by neglect,
accident or improper use.
(iii) The scooter or part having been altered from the
manufacturer’s specifications, or repairs having been
attempted prior to the Service Agent being notified.
Please keep a note of your local Service Agent’s address
and telephone number in the space provided. In the event
of a breakdown, contact them and try to give all relevant
details so they can help you quickly.
The scooter shown and described in this manual may
not be exactly the same in every detail as your own
model. However, all instructions are still entirely relevant,
irrespective of detail differences.
The manufacturer reserves the right to alter without notice
any weights, measurements, or other technical data shown
in this manual. All figures, measurements, and capacities
shown in this manual are approximate, and do not
constitute specification.
THIS IN NO WAY AFFECTS YOUR STATUTORY RIGHTS.
Your local service agent:
Sunrise Medical Limited
Sunrise Business Park, High Street, Wollaston, West Midlands
DY8 4PS England
Tel 01384 44 66 22 Fax 01384 44 66 44
E-mail: [email protected]
www.sunrisemedical.com
Your local service agent: