Snom 320 - Manual (Page 40)

40 • Basic Functions
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See Call Diversion in the chapter Advanced Functions, below, for a
detailed description.
Phone Behavior
Press “CWI” to enter the submenu where you can switch Call
Waiting Indication (CWI) on or off by pressing the corresponding function
key.
Press “FKeys” to enter the selection menu for the mapping of the
function keys.
Use the navigator key / to move to the desired function key
and press .
Use the navigator key / to move to the desired function you
want to map onto the selected key and press .
Enter the number to which the key should be mapped.