Sony CHC-TB20 - Manual (Page 29)

Troubleshooting
29 GB
The sound skips.
• Wipe the CD clean (see page 32).
• Replace the CD.
• Try moving the system to a place without
vibration (e.g., on top of a stable stand).
• Try moving the speakers away from the system,
or placing them on separate stands.
• When you listen to a track with bass sounds at
high volume, the speaker vibration may cause the
sound to skip.
Play does not start from the first track.
• Press PLAY MODE/TUNING MODE in stop
mode repeatedly until “PROGRAM” or
“SHUFFLE” disappears to return to normal play.
The disc tray does not open and “LOCKED”
appears.
• Contact your Sony dealer or local authorized
Sony service facility.
Tape Deck
The tape does not record.
• The tab has been removed from the cassette.
Cover the broken tab with adhesive tape (see
page 32).
• The tape has wound to the end.
The tape does not record or play, or there is a
decrease in sound level.
• The heads are dirty. Clean them.
• The record/playback heads are magnetized.
Demagnetize them (see page 32).
The tape does not erase completely.
• The record/playback heads are magnetized.
Demagnetize them (see page 32).
There is excessive wow or flutter, or the sound
drops out.
• The capstans in the tape deck are dirty. Clean
them using a cleaning cassette.
Noise increases or the high frequencies are
erased.
• The record/playback heads are magnetized.
Demagnetize them (see page 32).
Optional components
There is no sound.
• Refer to General item “There is no sound.” on
page 28 and check the condition of the system.
• Connect the component properly (see page 26)
while checking:
– if the cords are connected properly.
– if the cord plugs are firmly inserted all the way.
• Turn on the connected component.
• Refer to the operating instructions provided with
the connected component and start playing.
The sound is distorted.
• Set the volume of the connected component
lower.
Tuner
Severe hum or noise/stations cannot be
received.
• Set the proper band and frequency (see page 13).
• Connect the antenna properly (see page 6).
• Find a place and an orientation that provide good
reception, then set up the antenna again. If you
cannot obtain good reception, we recommend
you connect a commercially available external
antenna.
• The supplied FM lead antenna receives signals
along its entire length, so make sure you extend
it fully.
• Locate the antennas as far away from the speaker
cords as possible.
• Consult your nearest Sony dealer if the supplied
AM antenna has come off the plastic stand.
• Try turning off surrounding electrical equipment.
A stereo FM program cannot be received in
stereo.
• Press REPEAT/FM MODE until “STEREO”
appears in the display.
• See “Severe hum or noise/stations cannot be
received.”, and check the antenna condition.
continued