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Troubleshooting (continued) – Sony SPP-A985 User Manual

Page 74

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Additional Information

74

US

Remedy

• The remaining recording time is less than 30 seconds

or 99 messages were recorded. The answering
machine becomes “Memory full” status and does not
record messages. Erase messages (page 54).

• The message is less than two seconds. The answering

machine does not record messages less than two
seconds in length.

• Adjust the speaker volume (page 54).

• The caller’s message is too long.
• The caller’s voice is too low. The unit disconnects the

line when it detects seven seconds of silence.

• There was a power interruption. Reset the time

(page 46).

• Make sure you call from a touch-tone phone.
• Make sure the remote ID code (security code) is

correct.

• Make sure you entered the remote ID code (security

code) within two seconds after you‘ve entered (#).

• You entered wrong remote ID codes (security codes)

three times.

Troubleshooting (continued)

Symptom

Message is not recorded.

No sound from the speaker of
the base phone.

The caller’s message is
interrupted.

The clock is incorrect.

The phone does not accept
your remote ID code (security
code).

The line is disconnected when
you call your phone from a
touch-tone phone.

Answering machine

Operating from an

outside phone