Sony K500 User Manual
Page 78
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78
Troubleshooting
To reset the phone
1 }
Settings
}
the
General
tab
}
Master Reset
.
2 }
Reset Settings
or
}
Reset All
.
3
Enter the phone lock code (0000 or the new
code if you have changed it)
}
OK
.
The Phone Cannot Be Switched On
Recharge or replace the battery.
SIM card and charge the battery.
No Indication Of Charging
When you start charging a battery that is empty or
a battery that has not been used for a long time, it
may take up to 30 minutes before the battery icon
appears in the screen.
Menu Language
If the screen shows a language that you do not
understand, you can always choose Automatic
(determined by your SIM card) by pressing
8888
in standby. You can always choose
English by pressing
0000
in standby.
Gray Menu Options
Gray text indicates a function that is temporarily
unavailable, for example, if a service is not activated,
or if your subscription does not support the function.
Since you cannot send themes, pictures and sounds
that are copyright-protected, the
Send
menu is
sometimes unavailable.
Insert SIM
There is no SIM card in the phone or you may have
inserted it incorrectly. Insert a SIM card.
5 To insert the SIM card and charge the battery.
Insert Correct SIM Card
The phone is set to work only with certain SIM cards.
Insert the correct SIM card.
SOS Calls Only
You are within range of a network, but you are not
allowed to use it. However, in an emergency, some
service providers allow you to call the international
emergency number 112
No Network
There is no network within range or the received
signal is too weak. You have to move to get a signal
that is strong enough.
If you select
Reset All
, content such as melodies and
pictures that you have downloaded, received or edited
are also deleted.