Samsung A502 - Manual (Page 84)

《84》
Before contacting a service centre
The images don't play back
ㆍIncorrect file name (Violation of DCF format)
→ Do not change the image file name
Colour of image is different to the original scene
ㆍWhite balance setting is incorrect
→ Select appropriate White balance
Images are too bright
ㆍExposure is excessive
→ Reset exposure compensation
When using the PC’s explorer, the [Removable Disk] file does not show
ㆍCable connection is incorrect
→ Check the connection
ㆍThe camera is off
→ Turn the camera on
ㆍThe operating system is not Windows 98, 98SE, 2000, ME, XP/ Mac OS 9.2~10.3.
Alternatively the PC does not support USB
→ Install Windows 98, 98SE, 2000, ME, XP/ Mac OS 9.2~10.3 to PC that supports USB
ㆍThe camera driver is not installed
→ Install a [USB Storage Driver]