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Troubleshooting, User’s manual – Samsung 172T User Manual

Page 46

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User’s Manual

Troubleshooting

Check List

Before calling for service, check the information in this section to see if you
can remedy any problems yourself. If you do need assistance, please call
the phone number on the warranty card, the phone number on the
Information section or contact your dealer.

Symptom

Check List

Solutions

No images on the
screen. I cannot turn
on the monitor.

Is the power cord connected properly?

Check the power cord connection and

supply.

Can you see "No Connection, Check

Signal Cable" on the screen?

Check the signal cable connection.

If the power is on, reboot the computer

to see the initial screen(the login

screen), which can be seen.

If the initial screen (the login screen)

appears, boot the computer in the

applicable mode (the safe mode for

Windows ME/

2000/XP) and then

change the frequency of the video card.

(Refer to the Preset Display Modes)

Note: If the initial screen (the login

screen) does not appear, contact a

service center or your dealer.

Can you see "Video mode not

supported" on the screen?

You can see this message when the

signal from the video card exceeds the

maximum resolution and frequency that

the monitor can properly handle.

Adjust the maximum resolution and

frequency that the monitor can properly

handle.

There is no image on the screen. Is

the power indicator on the monitor

blinking at 1 second intervals?

The monitor is in PowerSaver mode.

Press a key on the keyboard or move

the mouse to activate the monitor and

restore the image on the screen.

I cannot see the On
Screen Display.

Have you locked the On Screen

Display (OSD) Menu to prevent

changes?

Unlock the OSD by pressing the MENU

button for at least 5 seconds.