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Troubleshooting – Sony BKM-FW31 User Manual

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Troubleshooting

Troubleshooting

If the Display appears to be operating erratically, try to diagnose and correct the problem,
using the following guide. If the problem still persists, consult with qualified Sony personnel.

Symptom

A connection to the network is not
established.

Causes and remedies

• This device is not properly installed.

t Push this device into the slot until it is

firmly seated and tighten the two screws.

• The cable is not properly connected to the

Network connector.
t Insert the plug of the cable to the connector

firmly.

• The network environment is not properly set

up.
t When you use the computer’s Web

browser, check the network settings on the
computer.

• The cable used to connect this device to the

network is not correct.
t Use a straight cable or a crossover cable

that is appropriate to your network
environment.