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Maintenance, Maintenance troubleshooting – Sanyo EM-S5002W User Manual

Page 21

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21

MAINTENANCE

MAINTENANCE

TROUBLESHOOTING

Check your problem by using the chart below and try the solutions for
each problem. If the microwave oven still does not work properly, contact
the nearest authorized service center.

TROUBLE

POSSIBLE CAUSE

POSSIBLE REMEDY

Oven will not start.

• Electrical cord for oven is

not plugged in.

• Door is open.
• Wrong operation is set.

Arcing or sparking.

• Materials to be avoided in

microwave oven were used.

• The oven is operated when

empty.

• Spilled food remains in the

cavity.

Unevenly cooked

• Materials to be avoided in

foods.

microwave oven were used.

• Food is not defrosted

completely.

• Cooking time, power level

is not suitable.

• Food is not turned or stirred.

Overcooked foods.

• Cooking time, power level

is not suitable.

Undercooked foods.

• Materials to be avoided in

microwave oven were used.

• Food is not defrosted

completely.

• Oven ventilation ports are

restricted.

• Cooking time, power level

is not suitable.

Improper defrosting. • Materials to be avoided in

microwave oven were used.

• Cooking time, power level

is not suitable.

• Food is not turned or stirred.

• Plug into the outlet.
• Close the door and

try again.

• Check instructions.

• Use microwave-safe

cookware only.

• Do not operate with

oven empty.

• Clean cavity with wet

towel.

• Use microwave-safe

cookware only.

• Completely defrost

food.

• Use correct cooking

time, power level.

• Turn or stir food.

• Use correct cooking

time, power level.

• Use microwave-safe

cookware only.

• Completely defrost

food.

• Check to see that

oven ventilation ports
are not restricted.

• Use correct cooking

time, power level.

• Use microwave-safe

cookware only.

• Use correct cooking

time, power level.

• Turn or stir food.