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Troubleshooting, Check list – Samsung 173P Plus User Manual

Page 41

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Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call

the phone number on the

Information section or contact your dealer

.


Symptom

Check List

Solutions

No images on the

screen. I cannot turn
on the monitor.

Is the power cord

connected properly?

Check the power cord connection

and supply.

Can you see "Check

Signal Cable" on the

screen?

(When connecting D-Sub cable)

Check the signal cable connection.
(When connecting DVI cable)

If you still see an error message on
the screen when the monitor is
connected properly, check to see if

the monitor status is set to analog.
Press source button to have the

monitor double-check the input
signal source.

If the power is on,
reboot the computer to
see the initial screen

(the login screen),
which can be seen.

If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for

Windows ME/XP/2000) and then
change the frequency of the video

card.
(Refer to the

Preset Timing Modes

)

Note: If the initial screen (the login

screen) does not appear,

contact

the Service Center or your dealer

.

Can you see "Not
Optimum Mode",

"Recommended Mode
1280 x 1024 60Hz"
on

the screen?

You can see this message when the
signal from the video card exceeds

the maximum resolution and
frequency that the monitor can

properly handle.

Adjust the maximum resolution and
frequency that the monitor can

properly handle.

There is no image on

the screen.

The monitor is in PowerSaver mode.

Press any key on the keyboard to
activate the monitor and restore the
image on the screen.

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