Sony Reader PRS-950 - Manual (Page 142)

Troubleshooting
142
Table of Contents Index
Troubleshooting
If the Reader does not function as expected, try the
following steps to resolve the issue.
1
Reset the Reader by pressing the RESET hole
(

18 ) with a small pin or clip  after 5
seconds, slide the power switch to restart the
Reader.
The content and settings stored on the Reader are
not affected by resetting.
Notes
 The bookmarks, highlights, handwritten memos, or the
setting information may be deleted by resetting.
 The screen will not change after pressing the RESET
hole. Slide the power switch to restart the Reader.
 Do not push the RESET hole with a breakable point,
such as the graphite of a mechanical pencil. It can
cause the RESET hole to be blocked.
2
Check the symptoms list (  143 ).
3
If it is an issue regarding Reader Library, check
for information in Reader Library Help.
For issues regarding the Reader Store, check with
[Help and Support] (  3 ).
4
Look for information on the support websites
(

3 ).
Troubleshooting