Upgrading the firmware, Using safemode to upgrade firmware – SonicWALL EClass NSA E6500 User Manual
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Initial Setup
Upgrading the Firmware
Perform the following steps to upload new firmware to your
SonicWALL appliance and use your current configuration
settings upon startup.
Tip:
The appliance must be properly registered before it can
be upgraded. Refer to
Your Appliance on mysonicwall.com
more information.
1.
Download the SonicOS Enhanced firmware image file from
mysonicwall.com and save it to a location on your local
computer.
2.
On the System > Settings page, click Upload New
Firmware.
3.
Browse to the location where you saved the SonicOS
Enhanced firmware image file, select the file and click the
Upload button.
4.
On the System > Settings page, click the Boot icon in the
row for Uploaded Firmware or Uploaded Firmware with
Factory Defaults.
5.
In the confirmation dialog box, click OK. The SonicWALL
restarts and then displays the login page.
6.
Enter your user name and password. Your new SonicOS
Enhanced image version information is listed on the
System > Settings page.
Using SafeMode to Upgrade Firmware
If you are unable to connect to the SonicWALL security
appliance’s management interface, you can restart the
SonicWALL security appliance in SafeMode. The SafeMode
feature allows you to recover quickly from uncertain
configuration states with a simplified management interface that
includes the same settings available on the System > Settings
page.
To use SafeMode to upgrade firmware on the SonicWALL
security appliance, perform the following steps:
1.
Connect your computer to the X0 port on the SonicWALL
appliance and configure your IP address with an address
on the 192.168.168.0/24 subnet, such as 192.168.168.20.
2.
To configure the appliance in SafeMode, perform one of
the following methods:
•
Use a narrow, straight object, like a straightened paper
clip or a toothpick, to press and hold the reset button
on the front of the security appliance for one second.
The reset button is in a small hole next to the USB
ports.
•
Use the LCD control buttons on the front bezel to set
the appliance to SafeMode. Once selected, the LCD
displays a confirmation prompt. Select Y and press the
Right button to confirm. The SonicWALL security
appliance changes to SafeMode.
The Test light starts blinking when the SonicWALL security
appliance has rebooted into SafeMode.
NSA_E6500_GSG.book Page 30 Wednesday, June 17, 2009 7:16 PM