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Troubleshooting, 20 additional information – Sony TC-WE825S User Manual

Page 20

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20

Additional Information

Troubleshooting

If you’ve experienced any of the following difficulties
while using the tape deck, use this troubleshooting
guide to help you remedy the problem. Should the
problem persist, consult your nearest Sony dealer.

The function buttons do not work.

/

The tape deck has been just turned on and does
not operate for about 3 seconds. Wait until P
stops flashing.

/

Check that the cassette is inserted correctly and
the cassette holder is closed completely.

The tape deck does not play or record.

/

There is no cassette in the cassette holder.

/

The tape has come to the end.

/

The tape is slack. Take up the tape slack.

/

The record-protect tab has been removed from
the cassette (see page 18).

/

Make sure the amplifier setting is correct.

/

Check that the tape deck connections are
secure.

/

The heads and tape path are dirty. Clean them
(see page 19).

/

The recording/playback head is magnetized.
Demagnetize it (see page 19).

There is excessive wow, flutter or sound drop-out.

/

The capstans and pinch rollers are dirty. Clean
them (see page 19).

There is a decrease in sound level, sound drop-out, or
poor reproduction of high frequencies./The tape does not
erase completely./Noise increases.

/

The recording/playback or erasing head and
tape path are dirty. Clean them (see page 19).

/

The recording/playback or erasing head is
magnetized. Demagnetize it (see page 19).

There is hum or noise.

/

The tape deck is placed near a TV or VCR.
Move the tape deck away from the TV or VCR.

/

The tape deck is placed on or under the
amplifier. Move the tape deck away from the
amplifier.

There is an unbalanced tone.

/

Check that DOLBY NR position is the same as
when the tape was recorded. An unbalanced
tone may result when a tape recorded in the S
Dolby NR system is played back in B or C
system, or when a tape recorded in the B or C
Dolby NR system is played back in the S
system (TC-WE825S only).

/

The tape deck is placed near a TV or VCR.
Move the tape deck away from the TV or VCR.

The tape stops before the tape has been fully rewound.

/

The tape is slack. Take up the tape slack.

/

If “M” is shown in the display, press MEMORY

repeatedly until “M” disappears.

/

The cassette shell is bent. Use another cassette.

The Multi-AMS function does not work properly.

/

One of the tracks contains a long pause, a

passage of low frequencies or very low volume,
or a gradual increase or decreace in volume.

/

The space before a track is less than 4 seconds

long. Insert a blank space of 4 seconds using
REC MUTING R.

/

The signal strength of the left and right

channels are very different.

/

There is noise in the space before a track.

/

You pressed ) (or 0) immediately before

the beginning of the next track or immediately
after the beginning of the current track.

The DOLBY NR function does not work properly during
playback.

/

The Pitch Control function is on and the

frequency characteristics of the sound is
altered. Push the PITCH CONTROL button
again to turn off the function (TC-WE825S/
WE725 only).

The High-Speed Fast-Forwarding and Rewinding
functions do not work (TC-WE825S/WE725 only).

/

You pressed ) (or 0) when there is little

tape remaining in that direction. This is to
protect the tape.

/

To protect the tape, the high-speed fast-

forwarding or rewinding function may operate
for only a short time or not at all when
activated in the middle of the tape.

There is excessively loud tape transport noise during
fast-forwarding or rewinding.

/

This noise is caused by the cassette and is not a

mechanical problem.

§ does not work.

/

The tape deck is playing back or recording.

Press p or PAUSE P to stop playback or
recording before pressing §.

/

A power failure has occurred, the tape deck has

been turned off or the power cord has been
disconnected during tape operation. Reconnect
the power or turn off the tape deck, then on
again.