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Before contacting a service centre – Samsung DIGIMAX i50 User Manual

Page 120

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《120》

Before contacting a service centre

The camera buttons do not operate

ㆍCamera malfunction

→ Remove /re-insert battery and switch the camera on

A card error has occurred while the memory card is in the camera.

ㆍIncorrect memory card format

→ Re-format the memory card

The images don't play back

ㆍIncorrect file name (Violation of DCF format)

→ Do not change the image file name

Colour of image is different to the original scene

ㆍWhite balance or effect setting is incorrect

→ Select appropriate White balance and effect

Images are too bright

ㆍExposure is excessive

→ Reset exposure compensation

No image on external monitor

ㆍThe external monitor has not been connected properly with the camera

→ Check the connection cables

ㆍThere are incorrect files in the memory card

→ Insert a memory card that has correct files

When using the PC’s explorer, the [Removable Disk] file does not show

ㆍCable connection is incorrect

→ Check the connection

ㆍThe camera is off

→ Turn the camera on

ㆍThe operating system is not Windows 98, 98SE, 2000, ME, XP/ Mac OS 9.2 ~ 10.3.

Alternatively the PC does not support USB

→ Install Windows 98, 98SE, 2000, ME, XP/ Mac OS 9.2 ~ 10.3 to PC that supports USB

ㆍThe camera driver is not installed

→ Install a [USB Storage Driver]