Troubleshooting, 34 additional information – Sony KP-41PZ1D User Manual
Page 34

34
Additional Information
Troubleshooting
Here are some simple solutions to the problems which may affect the picture and sound.
Problem
Solution
No picture (screen is dark), no sound
• Plug the projection TV in.
• Press the button on the front of the projection TV.
• If the indicator is on, press TV
button or a
programme number button on the remote control.
• Check the aerial connection.
• Check that the selected video source is on.
• Turn the projection TV off for 3 or 4 seconds and then turn it
on again using the button on the front of the projection
TV.
Poor or no picture (screen is dark),
• Using the MENU system, select the Picture Adjustment
but good sound
display.
Adjust the brightness, picture and colour balance levels.
• From the Picture Adjustment display select Reset to return
to the factory settings.
Poor picture quality when watching a
• Press the
button repeatedly on the remote control until
RGB video source.
the RGB symbol
is displayed on the screen.
Good picture, no sound
• Press the
+/– button on the remote control.
• If
is displayed on the screen, press the
button on the
remote control.
• Check that "Main" speaker is selected on the SOUND
CONTROL menu.
No colour on colour programmes
• Using the MENU system, select the Picture Adjustment
display. Adjust the colour balance.
• From the Picture Adjustment display select Reset to return
to the factory settings.
Distorted picture when changing
• Turn off any equipment connected to the 21 pin Euro
programmes or selecting teletext
connector on the rear of the TV.
Noisy picture when viewing TV
• Adjust Fine Tuning (AFT) to obtain better picture reception.
channel
For details, please refer to the section "Using the Further
Programme Preset function"
Remote control does not function
• Replace the batteries.
The standby indicator on the TV
• Contact your nearest Sony service centre.
flashes.
• If you continue to have these problems, have your TV serviced by qualified personnel.
• NEVER open the casing yourself.
Additional Information