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Troubleshooting, Problems and solutions, Understanding error messages – Samsung WF-S1061(V/S/C) User Manual

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10

Troubleshooting

Problems and solutions

The washing machine will not start

• Make sure the door is firmly closed.
• Make sure the washing machine is plugged in.
• Make sure the water source faucet is turned on.
• Make sure to press the Start/Pause button.

No water or insufficient water supply

• Make sure the water source faucet is turned on.
• Make sure the water source hose is not frozen.
• Make sure the water intake hose is not bent.
• Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash program is complete

• Make sure the washing machine is running with sufficient water pressure.
• Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

• Make sure the washing machine is set on a level surface. If the surface is not level, adjust the washing machine feet

to level the appliance.

• Make sure that the shipping bolts are removed.
• Make sure the washing machine is not touching any other object.
• Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

• Make sure the drain hose is not squashed or bent.
• Make sure the water hose mesh filter is not clogged.

Understanding error messages

Error displayed

Solution

dE

• Close the door.

4E

• Make sure the source water faucet is turned on.
• Check the water pressure.

5E

• Clean the debris filter.
• Make sure the drainage hose is installed correctly.

UE

• Laundry load is unbalanced; loosen any tangled laundry.
• If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result

might be unsatisfactory and an “UE” error message will be shown in the display window.

LE

• Check the end of the drain hose is too low. (Make sure the holder of drain hose in the back is

intact)

• Check the end of the drain hose is submerged in water.

Before contacting After-Sales service:

1. Try to remedy the problem (See “Troubleshooting” on this page).
2. Restart the programme to see if the fault is repeated.
3. If the malfunction persists, call after-sales service and describe the problem.

WF-J1461-02350E-01_EN.indd 10

2007-07-05 ¿АИД 5:39:58

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