Shark EP045 - Manual (Page 4)

TROUBLE SHOOTING GUIDE
GETTING TO KNOW YOUR HAND VACUUM
PROBLEM POSSIBLE REASON POSSIBLE SOLUTION
HAND VACUUM
WILL NOT
OPERATE
1. Power cord not firmly
plugged into outlet.
2. No power in wall outlet.
3. Needs servicing.
4. Thermostat has
tripped.
1. Plug unit in firmly.
2. Check fuse or breaker. Replace
fuse/reset breaker.
3. Call 1-800-798-7398.
4. Turn the unit off and unplug from
outlet. Allow to cool.
HAND VACUUM
WILL NOT PICK-UP
OR SUCTION
POWER IS WEAK
1. Dust cup is full.
2. Unit clogged.
3. HEPA Dust Cup Filter
needs cleaning or
replacing.
1. Empty dust cup – (see pages 5/6).
2. Turn unit off and unplug from wall
outlet. Remove HEPA Dust Cup
Filter and check for object(s) in air
duct and remove.
3. Clean or replace HEPA Dust Cup
Filter. (see pages 5/6)
TURBO BRUSH
DOES NOT
ROTATE OR
ROTATES
SLOWLY
1. Rotating brush or
elbow obstructed.
2. Hose obstructed.
3. HEPA dust cup filter
clogged.
1. Clear obstructions. (see page 5.)
2. Clear obstruction.
3. Clean HEPA dust cup filter. (See
pages 5/6.)
DUST ESCAPING
FROM HAND
VACUUM
1. Dust cup is full.
2. HEPA Dust Cup Filter
is not installed
correctly.
3. There is a puncture or
hole in HEPA Dust Cup
Filter.
1. Empty dust cup.
2. Review HEPA Dust Cup Filter
instructions. (see pages 5/6)
3. Replace HEPA dust cup filter. (see
pages 5/6)
HAND VACUUM
HOSE OR
BRUSHES WILL
NOT PICK-UP
1. Hose clogged.
2. Dust cup is full.
1. Remove hose and/or bushes.
Remove obstruction from hose.
2. Empty and clean dust cup.
ORDERING REPLACEMENT FILTERS
HEPA Filter Debris Screen
12
TO ORDER REPLACEMENT HEPA FILTERS
FOR MODEL EP045
Style # XSH045 – HEPA Filter Only
1. On/Off Switch
2. Dust Cup (Container)
3. Dust Cup Release Button
4. Exhaust Filter Cover (x2)
5. Handle
6. Suction Hole
7. Flexible Hose
8. Crevice Brush
9. Oval Dusting Brush
10. Pet Hair Removal Attachment
11. Shoulder Strap
12. HEPA Filter
13. Air Driven Turbo Brush
Call: 1-866-98SHARK (1-866-987-4275)
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
or
visit our website: www.sharkvac.com
FOR TECHNICAL SUPPORT
for Models EP045
Call: 1 (800) 798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time Technical Specifications
Voltage: 120V., 60Hz.
Power: 6.67 Amps, 800 Watts
Please Note: After each Use - Always remove the Filter Debris Screen from the HEPA Dust
Cup Filter, then vigorously “TapClean” HEPA Filter until no more dust can be removed. Filter
should be rinsed and completely dried at least once a month or when suction appears
reduced.
To wash your HEPA Dust Cup Filter, hold filter cartridge by frame flange and rinse under a
tap until all observable dirt has been removed. Some discoloration of the HEPA filter material
may occur, this is normal and will not affect the filter's performance. When finished, shake off
excess water. Do NOT wash in dishwasher.
It is important that when you wash the HEPA dust cup filter, you allow it to dry
COMPLETELY before using again. We recommend 24 hours to air dry. DO NOT DRY IN
DRYER.
Illustrations may differ from actual product.
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