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Troubleshooting – Sony Grand Wega KF-50SX100K User Manual

Page 33

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34

GB

Problem

No picture (screen is dark), no sound.

Poor or no picture (screen is dark),
but good sound.

Poor picture quality when watching a
RGB video source.

Good picture, no sound

No colour on colour programmes

Distorted picture when changing
programmes or selecting teletext

Striped picture

Noisy picture when viewing TV channel

Remote control does not function

The lamp indicator on the set
flashes.

The standby indicator

on the set

flashes.

Additional Information

Additional Information

Here are some simple solutions to the problems which may affect the picture and sound.

Troubleshooting

Solution

• Plug the set in.
• Press the

button on the front of the set.

• If the

indicator is on in red colour, press TV

button on the remote

control.
• Check the aerial connection.
• Check that the selected video source is on.
• Turn the set off for 3 or 4 seconds and then turn it on again using the

button on the front of the set.

• Using the MENU system, select the Picture Adjustment menu. Adjust the

brightness, contrast and colour balance levels.

• Press the

button repeatedly on the remote control until the RGB

symbol

1 is displayed on the screen.

• Press the

+/- button on the remote control.

• Check that "Main" speaker is selected in the "Features" menu.

• Using the MENU system, select the Picture Adjustment menu. Adjust the
colour

balance.

• Turn off any equipment connected to the Scart connectors on the rear of

the set.

• Adjust the RF Atenuator (ATT). For details, please refer to the section

"Using the Further Programme Preset function".

• Adjust Fine Tuning (AFT) to obtain better picture reception. For details,

please refer to the section "Using the Further Programme Preset function"

• Replace the batteries.

• Replace the lamp. For details please refer to the section “Replace the

Lamp”

• If you are changing the lamp without disconnecting the power cord, the
standby indicator flashes. To continue changing the lamp, disconnect the
power cord and wait for about 30 minutes.
• Check that the lamp cover is tightly attached.
• If you are not changing the lamp but the standby indicator flashes, contact
your nearest Sony service centre.

• If you continue to have these problems, have your TV serviced by qualified personnel.

• NEVER open the casing yourself.

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