Troubleshooting – Sony Grand Wega KF-50SX100K User Manual
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GB
Problem
No picture (screen is dark), no sound.
Poor or no picture (screen is dark),
but good sound.
Poor picture quality when watching a
RGB video source.
Good picture, no sound
No colour on colour programmes
Distorted picture when changing
programmes or selecting teletext
Striped picture
Noisy picture when viewing TV channel
Remote control does not function
The lamp indicator on the set
flashes.
The standby indicator
on the set
flashes.
Additional Information
Additional Information
Here are some simple solutions to the problems which may affect the picture and sound.
Troubleshooting
Solution
• Plug the set in.
• Press the
button on the front of the set.
• If the
indicator is on in red colour, press TV
button on the remote
control.
• Check the aerial connection.
• Check that the selected video source is on.
• Turn the set off for 3 or 4 seconds and then turn it on again using the
button on the front of the set.
• Using the MENU system, select the Picture Adjustment menu. Adjust the
brightness, contrast and colour balance levels.
• Press the
button repeatedly on the remote control until the RGB
symbol
1 is displayed on the screen.
• Press the
+/- button on the remote control.
• Check that "Main" speaker is selected in the "Features" menu.
• Using the MENU system, select the Picture Adjustment menu. Adjust the
colour
balance.
• Turn off any equipment connected to the Scart connectors on the rear of
the set.
• Adjust the RF Atenuator (ATT). For details, please refer to the section
"Using the Further Programme Preset function".
• Adjust Fine Tuning (AFT) to obtain better picture reception. For details,
please refer to the section "Using the Further Programme Preset function"
• Replace the batteries.
• Replace the lamp. For details please refer to the section “Replace the
Lamp”
• If you are changing the lamp without disconnecting the power cord, the
standby indicator flashes. To continue changing the lamp, disconnect the
power cord and wait for about 30 minutes.
• Check that the lamp cover is tightly attached.
• If you are not changing the lamp but the standby indicator flashes, contact
your nearest Sony service centre.
• If you continue to have these problems, have your TV serviced by qualified personnel.
• NEVER open the casing yourself.
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