Sun proprietary/confidential: internal use only – Sun Microsystems 6900 User Manual
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Sun StorEdge 3900 and 6900 2.0 Series Troubleshooting Guide • March 2003
Sun Proprietary/Confidential: Internal Use Only
1. Discover the error by checking one or more of the following messages or files:
■
Storage Automated Diagnostic Environment alerts or email messages
■
/var/adm/messages
■
Sun StorEdge T3+ array
syslog
file
■
Storage Service Processor messages
■
/var/adm/messages.t3
messages
■
/var/adm/log/SEcfglog
file
2. Determine the extent of the problem by using one or more of the following
methods:
■
Review the Storage Automated Diagnostic Environment topology view.
■
Using the Storage Automated Diagnostic Environment revision checking
functionality, determine whether the package or patch is installed.
■
Verify the functionality using one of the following tools:
■
checkdefaultconfig
(1M)
■
cfgadm -al
output
■
luxadm
(1M) output
■
Review the multipathing status using the Sun StorEdge Traffic Manager (MPxIO)
software or
vxdmp
(1M) command.
3. Check the status of a Sun StorEdge T3+ array by using one or more of the
following methods:
■
Review the Storage Automated Diagnostic Environment device monitoring
reports.
■
Run the
checkt3config
(1M) and
showt3
(1M) commands, which check and
display the Sun StorEdge T3+ array configuration.
■
Manually open a Telnet session to the Sun StorEdge T3+ array.
■
Review the
luxadm
(1M) display output.
■
Review the LED status on the Sun StorEdge T3+ array.
■
Review the Explorer Data Collection Utility output, which is located on the
Storage Service Processor.