Seagate Barracuda ST380819AS - Manual (Page 2)

Configuring the BIOS
Close your computer case and restart your computer. Your computer may
automatically detect your new drive. If your computer does not automatically
detect your new drive, follow the steps below.
1. Restart your computer. While the computer restarts, run the system
setup program (sometimes called BIOS or CMOS setup). This is usually
done by pressing a special key, such as DELETE, ESC, or F1 during the
startup process.
2. Within the system setup program, instruct the system to auto detect your
new drive.
3. Save the settings and exit the setup program.
When your computer restarts, it should recognize your new drive. If your sys-
tem still doesn’t recognize your new drive, see the troubleshooting section on
the back of this sheet.
Note. Some systems may see the drive and classify it as a SCSI device.
This is normal even though this is not a SCSI disc drive. This does
not affect performance or capacity.
Microsoft operating system installation instructions
For detailed information about installing a Microsoft operating system on
your new Seagate drive, refer to the Microsoft Knowledgebase Article refer-
ences below. To locate an article, go to http://support.microsoft.com and
enter the article number in any search box on the Microsoft web site. For
example, to view the Knowledgebase article for installing Windows XP on
your new Seagate drive:
1. Open your browser.
2. Go to http://support.microsoft.com.
3. Enter 313348 in the Microsoft web site’s search box.
4. Press Enter.
The article is displayed on your screen.
Troubleshooting
If your drive is not working properly, these troubleshooting tips may help
solve the problem.
1. Does the drive spin up? A spinning drive produces a faint whine and
clicking noise. If your drive does not spin, check that the power connec-
tor and interface cable are securely attached.
2. Does the computer recognize the drive? Verify that the drive is
enabled in the system CMOS or setup program. If not, select the autode-
tect option and enable it. If your drive has a problem, it may not be rec-
ognized by the system. If the operating system does not recognize the
drive, you need to load your host adapter drivers.
3. Does FDISK detect the drive? Run the FDISK program located on your
Windows startup diskette. Type fdisk/status to verify that your hard
drive is present and recognized by the system.
4. I’m running Windows 98 and FDISK is not reporting the full capacity
of my drive. Why? You need to upgrade your version of FDISK if you
are using the diskettes or CD that came with your original Windows 95 or
98 operating system. Microsoft provides a free downloadable FDISK
upgrade. See Microsoft Knowledgebase article number 263044 located
at http://support.microsoft.com.
5. Does Scandisk find the drive defect-free? Scandisk is a utility located
on your Windows startup diskette that scans the drive for defects. If
defects are detected, this may be an indication of a problem.
6. Why does my computer hang on startup? Verify that your system is
Serial ATA compatible. You need either a Serial ATA 1.0-compatible
motherboard connector or Serial ATA host adapter to use this drive.
7. I receive a “drive not detected” message. Why? Your SATA-equipped
motherboard or host adapter may use a chipset that does not support
SATA speed autonegotiation. Install a jumper as shown in the following
illustration to limit the data transfer rate to 1.5 Gbits per second.
Note. If these tips do not answer your question or solve the problem, con-
tact your dealer or visit http://seatools.seagate.com to download
SeaTools disc diagnostics software and more troubleshooting advice.
Seagate support services
For online information about Seagate products, visit www.seagate.com or
e-mail your disc questions to [email protected].
If you need help installing your drive, consult your dealer first. If you need
additional help, call a Seagate technical support specialist. Before calling,
note your system configuration and drive model number.
Africa +1-405-324-4714 Netherlands 00 800-47324283
Australia 1800-14-7201 New Zealand 0800-443988
Belgium 00 800-47324283 Norway 00 800-47324283
China* 800-810-9668 Poland 00 800-311 12 38
Denmark 00 800-47324283 Spain 00 800-47324283
France 00 800-47324283 Sweden 00 800-47324283
Germany 00 800-47324283 Switzerland 00 800-47324283
Hong Kong 800-90-0474 Singapore 800-1101-150
Hong Kong† 001-800-0830-1730 Taiwan* 00-800-0830-1730
India 1-600-180-1104 Thailand 001-800-11-0032165
Indonesia 001-803-1-003-2165 Turkey 00 800-31 92 91 40
Ireland 00 800-47324283 United Kingdom 00 800-47324283
Italy 00 800-47324283 USA/Canada/ 1-800 SEAGATE or
Japan 0034 800 400 554 Latin America +1-405-324-4700
Korea 007 98 8521 7635 Other European
Malaysia 1-800-80-2335 countries +1-405-324-4714
Middle East +1-405-324-4714
*Mandarin
†Cantonese
Warranty. To determine the warranty status of your Seagate disc drive, contact your
place of purchase or visit our web site at www.seagate.com for more information.
Return Merchandise Authorization (RMA). Run SeaTools to diagnose your drive
before requesting a return authorization. In addition, please verify that your drive is
defective by following the troubleshooting checklist in this guide. Seagate offers com-
prehensive customer support for all Seagate drives worldwide. Seagate customer ser-
vice centers are the only facilities authorized to service Seagate drives. Drive return
procedures vary depending on geographical location and are subject to current interna-
tional trade regulations.
Shipping the drive
Caution. Back up the data before shipping. Seagate assumes no responsibility for data
lost during shipping or service.
Shipping drive in an unapproved container voids the warranty. Pack the drive with origi-
nal box and packing materials. Use no other materials. This prevents electrical and
physical damage in transit.
Electromagnetic compliance for the European Union. This model complies with the
European Union requirements of the Electromagnetic Compatibility Directive 89/336/
EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and Directive
93/68/EEC of 22 July 1993. Compliance of this drive, as a system component, was con-
firmed with a test system. We cannot guarantee that your system will comply. The drive
is not meant for external use (without properly designed enclosure, shielded I/O cable,
etc.).
Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale Umge-
bungstempeatur von 60°C vorgesehen ist. 2. Zur Befestigung des Lufwerks werden 4
Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die maximale Länge
der Schrauben im Chassis nicht merh als 3,3 mm und bei Befestigung an der Unterseite
nicht mehr als 5,08 mm betragen. 3. Als Versorgungsspannugen werden benötigt: +5V
+/- 5% 0,74A; +12V +/- 5% 2,8A 4. Die Versorgungsspannung muss SELV entsprechen.
5. Alle Arbeiten auf dem Festplattte dürfen nur von Ausgebiletem Serciepersonal durch-
geführt werden. Bitte entfernen Sie nicht die Aufschriftenschilder des Laufwerkes. 6.
Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/
05.90 entspreche.
© 2005 Seagate Technology LLC. All rights reserved
Publication number: 100383102, Rev. A, August 2005, Printed in USA
Seagate and Seagate Technology are registered trademarks of Seagate Technology
LLC. Barracuda, DiscWizard, and the Wave logo are registered trademarks or trade-
marks of Seagate Technology LLC. Other product names are registered trademarks or
trademarks of their owners. Seagate reserves the right to change, without notice, prod-
uct offerings or specifications.
Operating system
Microsoft knowledgebase
article numbers
Windows XP 313348
Windows 2000/NT 308209. See also: 175761
Windows Me/98/95 255867. See also: 166172
Jumper block
SATA interface connector
SATA power connector
Limit data transfer rate to
1.5 Gbits per second
Normal operation