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Troubleshooting, Common, Bluetooth – Sony DR BT160AS User Manual

Page 26

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26

US

Troubleshooting

If you run into any problems using this unit, use the following checklist and
read the product support information on our website.
Should any problem persist, consult your nearest Sony dealer.

Common

The unit is not turned on.

, Charge the battery of the unit.

, The unit is not turned on while

charging. Unplug the unit from AC
power adaptor and then turn on the
unit.

Pairing cannot be done.

, Bring this unit and the Bluetooth

device closer together.

Cannot make the

Bluetooth

connection.

, Check that this unit is turned on.

, Check that the Bluetooth connecting

device is turned on and the Bluetooth
function is on.

, Connection with the Bluetooth device

may not be memorized on this unit.
Make the Bluetooth connection from
the Bluetooth device to this unit soon
after pairing is complete.

, Bluetooth connecting device is in

sleep mode.

, The Bluetooth connection is

terminated. Make the Bluetooth
connection again (when listening to
music: see page 14, when calling: see
page 18).

Distorted sound

, Ensure that this unit is not receiving

interference from a wireless LAN,
other 2.4 GHz wireless device, or
microwave oven.

The correspondence
distance is short. (Sound
skips.)

, If a device that generates

electromagnetic radiation, such as a
wireless LAN, other Bluetooth
device(s), or a microwave oven is
nearby, move away from such
sources.

, Point the antenna of this unit

(page 24) towards the Bluetooth
device. Make sure no obstacles block
the communication.

The unit does not operate
properly.

, Reset the unit. Pairing information is

not deleted by this operation.
Insert a small pin, etc., into the hole
of the RESET button, and push until
you feel a click.