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Before contacting a service centre – Samsung Digimax A4 User Manual

Page 83

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83

Before contacting a service centre

Symptom

Causes

Remedy

- White balance setting is

incorrect

- Exposure is excessive

- Cable connection is incorrect
- The camera is off
- There are no batteries, the

batteries are exhausted or the
AC adapter is not connected.

- The operating system is not

Windows 98, 98SE, 2000, ME,
XP/ Mac OS 9.0~10.2.
Alternatively the PC does not
support USB

- The camera driver is not

installed

Colour of image is
different to the
original scene

Images are too
bright

When using the
PC’s explorer, the
[Removable Disk]
file does not show

- Select appropriate White balance

- Reset exposure compensation

- Check the connection
- Turn the camera on
- Insert new batteries or check the adapter

connection

- Install Windows 98, 98SE, 2000, ME, XP/

Mac OS 9.0~10.2 to PC that supports USB

- Install a [USB Storage Driver]