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Troubleshooting – State TPG 150 140 NEA User Manual

Page 14

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6. Using a wire brush, remove soot from flue passages in heater

tank.

CAUTION

While cleaning tank flue passages, care must be taken that brush
does not come in contact with the combustion chamber lining as
damage could occur.

• If burner flue collector flange gaskets are damaged, replace.

VENT SYSTEMS

Examine the vent system every six months for obstruction and/or
deterioration of vent piping. Remove any soot or obstructions and
replace damaged vent piping.

BAROMETRIC DRAFT CONTROL

The heater is equipped with a double acting barometric draft
control. The damper gate must pivot freely in the ring guides.

FIGURE 3

To test gate for operation, gently tap gate and observe.

DO NOT

OIL.

The red solid fuel tabs supplied with the draft regulator must be

removed (See instructions supplied with Draft Regulator).

TROUBLESHOOTING

NOT ENOUGH OR NO HOT WATER

1. Be certain the electrical disconnect switch serving the water

heater is in the ON position.

• The outside of the control compartment and the power burner

housing also have switches.

2. Check the fuses

• The electrical disconnect switch usually contains fuses.

3. The capacity of the heater may have been exceeded by a large

demand for hot water.

• Large demands require a recovery period to restore water

temperature.

4. Colder incoming water temperature will lengthen the time

required to heat water to the desired temperature.

• If the heater was installed when incoming water temperature

was warm, colder water creates the effect of less hot water.

5. Look for hot water wastage and leaking or open hot water

faucets.

6. Sediment or lime scale may be affecting water heater operation.

Refer to MAINTENANCE for details.

7. Heater or burner may be dirty.

• Clean all heater flue pipes and flue connector, see

MAINTENANCE.

• Have burner properly cleaned and readjusted.

8. Burner may not be firing at proper rate.

• Check gas pressure, see burner manufacturer’s instruction

manual.

9. Burner fan wheel may be dirty.

10.Draft regulator may be stuck.

• Check to see if vane swings freely. Clean, if vane is stuck.

11.Reset button or burner flame safeguard primary control has

operated.

WATER IS TOO HOT

1. Water temperature control may be set too high.

2. If lowering the control setting does not reduce the water

temperature, contact your dealer.

WATER HEATER MAKES NOISE

1. Sediment or lime scale accumulations cause noises when the

heater is operating.

• The sounds are normal, however, the tank bottom should

be cleaned. Refer to MAINTENANCE for details.

2. Some of the electrical components of the water heater make

sounds, which are normal.

• Contacts click or snap as the heater starts and stops.

• Transformers often hum.

WATER LEAKAGE IS SUSPECTED

1. Check to see if the water heater drain valve is tightly closed.

Also check the cleanout-opening plug for leakage.

2. The apparent leakage may be condensation, which forms on

cool surfaces of the heater and piping.

3. If the outlet of the relief valve is leaking it may represent:

• Excessive water pressure.

• Excessive water temperature.

• Faulty relief valve.