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Troubleshooting guide – Shark NH130 User Manual

Page 8

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14

TOLL FREE:

1-800-798-7398

15

www.sharkclean.com

5

FLEXIBLE HOSE AND HOSE
CONNECTOR

Remove Hose Connector from the

Vacuum.

Detach the Flexible Hose from the

Hose Connector by squeezing the

tabs and gently pulling out. (

fig. e)

Check inside the Hose.

Check inside the Hose Connector.

Check the Vacuum Inlet Opening.

Snap the Flexible Hose back onto

the Hose Connector by aligning the

tabs on the Hose with the holes on

the Hose Connector and pushing the

two pieces together until they click

back into place. (

fig. f)

To reduce the risk of electric shock,

unplug the unit before performing
any cleaning, maintenance, or
troubleshooting checks.

WARNING: Never insert sharp
objects into any opening to clear an
obstruction.

IMPORTANT: Damages caused

while clearing or attempting to clear
blockages are not covered under
your product’s limited warranty.

Reassemble all parts securely before

operating vacuum.

e

f

Troubleshooting Guide

PROBLEM

POSSIBLE REASONS & SOLUTIONS

Vacuum is not

picking up dirt.

Check Filters to see if they need cleaning. Follow

instructions for rinsing and drying the Filters before re-

inserting back into the Vacuum. (See “Maintenance”

sections for instructions.)

Dust Cup may be full; empty Dust Cup.

Check Hose and Hose connections for blockages; clear

blockages if required.

If Dust Cup is empty, and attachment inlets are clear, check

for other blockages. (See “Checking for Blockages” for

instructions.)

Vacuum lifts scatter

rugs (lightweight,

movable rugs).

Because the suction is powerful, take care when vacuuming

scatter-type rugs or rugs with delicately sewn edges.

Airflow is restricted.

No suction or light

suction.

Check Filters to see if they need cleaning. Follow

instructions for rinsing and drying the Filters before re-

inserting back into the Vacuum. (See “Maintenance”

sections for instructions.)

Dust Cup may be full; empty Dust Cup.

Check Hose and Hose connections for suction strength;

clear blockages if required.

If Dust Cup is empty, and attachment inlets are clear, check

for other blockages. (See “Checking for Blockages” for

instructions.)

Vacuum turns off

on its own.

This vacuum cleaner is equipped with a motor protective

thermostat. If for some reason your vacuum overheats, the

thermostat will automatically turn the unit off. Should this

occur, perform the following steps to restart the motor

thermostat:

1. Move the Power Button to the “O” (Off) position.

2. Unplug the vacuum.

3. Empty the Dust Cup and clean Filters. (See

“Maintenance” sections for instructions.)

4. Check for blockages in hose, accessories and inlet

opening. (See “Checking for Blockages” for instructions.)

5. Allow the unit to cool for a minimum of 45 minutes.

6. Plug in the vacuum.

7. Turn the Power Switch to the “I” (On) position to restart

the vacuum.

Note: If vacuum still does not start, contact Customer

Service at:

1-800-798-7398.