Sharp electronic cash register XE-A20S - Manual (Page 69)

67
The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional
faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before
calling for service.
Error code table
When the following error codes are displayed, press the
l
key and take a proper action according to the table
below.
Fault Checking
The display won’t be illuminated even when
the mode switch is turned to any other
position than “OFF”. • Is power supplied to the electrical outlet?
• Is the power cord plug out or loosely connected to the
electrical outlet? (2)
The display shows symbols that do not make sense. • Has the machine been initialized properly as shown
“GETTING STARTED”?
(Note that initialization clears all the data and programmed
settings stored in memory.) (1)
The display is illuminated, but the whole machine
refuses registrations. • Is a clerk code assigned to the register?
• Is the mode switch set properly at the “REG” position? (3)
No receipt is issued. • Is the paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the “OFF” status?
• Is the print roller arm securely locked? (4)
No journal paper is taken up. • Is the take-up spool installed on the bearing properly?
• Is there a paper jam?
• Is the journal printing selected in the printing style
programming? (If the receipt printing is selected, the paper
is not wound around the take-up spool.) (5)
Printing is unusual. • Is the print roller arm securely locked?
• Is the paper roll properly installed?
• Are the print head/sensor/roller clean? (6)
Before Calling for Service 10
Error
Error status Action
code
E01 Registration error Make a correct key entry.
E02 Misoperation error Make a correct key entry.
E03 Undefined code is entered. Enter a correct code
E07 Memory is full (in the
a
key programming). Program the
a
key within 25 steps.
E11 Compulsory depression of the s key for Press the s key and continue the operation.
direct finalization
E12 Compulsory tendering Make a tendering operation.
E32 No entry of a clerk code Make a clerk code entry.
E34 Overflow limitation error Make a registration within a limit of entry.
E35 The open price entry is inhibited. Make a preset price entry.
E36 The preset price entry is inhibited. Make an open price entry.
E37 The direct finalization is inhibited. Make a tendering operation.
E67 Subtotal void is not allowed. Finalize the transaction, and correct the wrong entries in the
void mode.