Technical assistance and service, Limited lifetime warranty coverage (u.s. only), Exclusions and limitations – Sonance HOME THEATER SPEAKERS User Manual

Page 7

SONANCE CINEMA

SELECT

TECHNICAL ASSISTANCE AND

SERVICE

If you any have questions about the operation or installa-
tion of this product, please call our Technical Assistance
Department on any business day at (800) 582-0772 or
(949) 492-7777; from 7 a.m. to 5 p.m., PST.

If your speakers should need repair or service, contact your Sonance

Authorized Dealer for help, or use the following procedure:
1. Prior to calling, note the product’s model number, serial number, purchase

date, and the name and address of the dealer where you purchased the

product.

2. Contact our Technical Assistance Department at the above number(s) and

describe the problem the unit is experiencing. If applicable, they will issue

a Return Authorization Number.

IMPORTANT: YOU MUST HAVE PRIOR AUTHORIZATION
TO RETURN YOUR SPEAKER TO SONANCE!

3. If you’re directed to return the unit to Sonance for repair, pack the unit

in its original shipping carton. If needed, you can obtain replacement

packaging from us for a small charge. Note: it is best if you place the

box into an additional outer “overcarton” before shipment to minimize the

chance of theft in shipment. Please include a copy of the original bill of

sale inside the package.

4. Contact a package delivery company such as United Parcel Service or

Federal Express to arrange prepaid (not collect) shipping. Do not use the

U.S. Postal Service.

IMPORTANT: Freight collect shipments will be refused.

5. Write the Return Authorization Number on the outside of

the shipping carton.

6. Ship the packaged unit to:

UALITY

SSURANCE

EPARTMENT

ONANCE

212 A

VENIDA

ABRICANTE

LEMENTE

, CA 92672-7531

LIMITED LIFETIME WARRANTY
COVERAGE (U.S. ONLY)

ONANCE WARRANTS TO THE ORIGINAL RETAIL PURCHASER ONLY THAT

THIS

ONANCE PRODUCT WILL BE FREE FROM DEFECTS IN MATERIALS

AND WORKMANSHIP

PROVIDED THE SPEAKER WAS PURCHASED FROM A

ONANCE

UTHORIZED

EALER

Defective products must be shipped, together with proof of purchase, prepaid

insured to the Authorized Sonance Dealer from whom they were purchased,

or to the Sonance factory at the address listed on this instruction manual.

Freight collect shipments will be refused. It is preferable to ship this

product in the original shipping container to lessen the chance of transit

damage. In any case, the risk or loss or damage in transit is to be borne

by the purchaser. If upon examination at the factory or Authorized Sonance

Dealer it is determined that the unit was defective in materials or

workmanship at any time during this warranty period, Sonance or the

Authorized Sonance Dealer will, at its option, repair or replace this product

at no additional charge, except as set forth below. If this model is no longer

available and can not be repaired effectively, Sonance, at is sole option, may

replace the unit with a current model of equal or grater value. In some cases

where a new model is substituted, a modification to the mounting surface

may be required. If mounting surface modification is required, Sonance

assumes no responsibility or liability for such modification. All replaced parts

and product become the property of Sonance. Products replaced or repaired

under this warranty will be returned to the original retail purchaser, within

a reasonable time, freight prepaid.
This Warranty does not include service or parts to repair damage caused by

accident, disaster, misuse, abuse, negligence, inadequate packing or shipping

procedures, commercial use, voltage inputs in excess of the rated maximum

of the unit, or service, repair or modification of the product which has not

been authorized or approved by Sonance. This Warranty also excludes normal

cosmetic deterioration caused by environmental conditions. This Warranty will

be void if the Serial Number on the product has been removed, tampered-

with or defaced. This Warranty is in lieu of all other expressed warranties.

If the product is defective in materials or workmanship as warranted above,

the purchaser’s sole remedy shall be repair or replacement as provided

above. In no event will Sonance be liable for any incidental or

consequential damages arising out of the use or inability to use the

product, even if Sonance or an Authorized Sonance Dealer has been advised

of the possibility of such damages, or for any claim by any other party.
Some states do not allow the exclusion or limitation of consequential

damages, so the above limitation and exclusion may not apply. All implied

warranties on the product are limited to the duration of this expressed

Warranty. Some states do not allow limitation on the length of an implied

warranty. If the original retail purchaser resides in such a state, this

limitation does not apply.

EXCLUSIONS AND LIMITATIONS

The warranty set forth above is in lieu of all other warranties, express or

implied, of merchantability, fitness for a particular purpose, or otherwise. The

warranty is limited to Sonance products registered herein and specifically

excludes any damage to loudspeakers and other allied or

associated equipment which may result for any reason from use with this

product. Sonance shall, in no event, be liable for incidental or consequential

damages arising from any breach of this warranty or otherwise. This

warranty gives you specific legal rights, and you may have other rights which

vary from state to state.