Socket Mobile SDIO - Manual (Page 79)

Appendix E Support Resources
Socket On-Demand Support (SOS)
Socket On-Demand Support (SOS) is a virtual technical
support assistant that focuses in on your specific question
to provide the specific answers you need. SOS provides
the quickest turnaround time and is the best place to start
for technical support.
To access SOS, visit:
www.socketcom.com/support and click on the SOS
icon.
If SOS cannot answer your inquiry, you can submit your question to a
technical support engineer after the session. Your interaction session will be
saved for reference to better serve you.
Note: To help expedite live technical support, you will be asked to register
your product and provide some information about your system
configuration and environment.
Live Technical Support
IMPORTANT! To obtain technical support for your product, you must
first register your product online at
www.socketcom.com/prodreg .
APPENDIX E: SUPPORT RESOURCES | 79