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Samsung GALAXY GT-S5570 User Manual

Page 107

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Troubleshooting

107

Audio quality is poor

Ensure that you are not blocking the device's internal

antenna.
When you are in areas with weak signals or poor

reception, you may lose reception. Move to another area

and try again.

When dialling from contacts, the call is not

connected

Ensure that the correct number is stored in the contact

list.
Re-enter and save the number, if necessary.

Ensure that you have not set call barring for the contact's

phone number.

The device beeps and the battery icon flashes

Your battery is low. Recharge or replace the battery to

continue using the device.

Outgoing calls are not connected

Ensure that you have pressed the Dial key.

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone

number you are dialling.

Incoming calls are not connected

Ensure that your device is turned on.

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the

incoming phone number.

Others cannot hear you speaking on a call

Ensure that you are not covering the built-in

microphone.
Ensure that the microphone is close to your mouth.

If using a headset, ensure that it is properly connected.