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Troubleshooting – JVC PD-Z42DX4 User Manual

Page 50

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49

ENGLISH

PD-Z42DX4 / LCT1774-001A / English

Troubleshooting

If a problem arises while you are using the TV, please read this troubleshooting guide carefully

before you ask to have the TV repaired. You may be able to fix it easily by yourself. For example,
if the mains plug is disconnected from the mains outlet, or the TV aerial has problems, you may
think there is a problem with the TV itself.
Important:

• This troubleshooting guide only covers problems whose causes are not easy to decide. If you

have a question when you are operating a function, read the page(s) for that function carefully,
not this troubleshooting guide.

• If you follow the advice in this troubleshooting guide without any success, unplug the mains

plug and ask for your TV to be repaired. Do not attempt to repair the TV by yourself or to
remove the rear cover of the TV.

„

If you cannot turn on the TV

• Is the mains plug connected to the mains

outlet?

• Is the power lamp lit? If not, press the A

button on the TV.

• Make sure you set the PIP/TV/DVD

switch to the TV position. You cannot
turn the TV on when the PIP/TV/DVD

switch is set to the DVD position.

„

If you cannot turn off the TV

• Make sure you set the PIP/TV/DVD

switch to the TV position. You cannot

turn the TV off when the PIP/TV/DVD
switch is set to the DVD position.

„

No picture or no sound

• Have you chosen a TV channel with very

poor reception? If so, the BLUE BACK
function will be activated: the entire
screen becomes blue, and the sound is

muted. If you still want to view the TV
channel, follow the description “BLUE
BACK” on page 34 to ch
ange the BLUE

BACK function setting to OFF.

• If the SYSTEM setting for a TV channel

is incorrect, it may prevent the sound
from being issued. Follow the description
“EDIT/MANUAL” on page 35 to use the

MANUAL function to try to change the
SYSTEM setting.

„

Poor picture

• If noise (snow) totally blocks out the

picture, there may be a problem with the
aerial or aerial cable. Check the following
to try to solve the problem:

– Have the TV and aerial been connected

properly?

– Has the aerial cable been damaged?
– Is the aerial pointing in the right

direction?

– Is the aerial itself faulty?

• If the TV or aerial suffers interference

from other equipment, stripes or noise

may appear in the picture. Move any

equipment such as an amplifier, personal

computer, or a hair drier, that can cause

interference away from your TV. Or try

moving the TV. If the aerial suffers

interference from a radio tower or high-

voltage wire, please contact your local

dealer.

• If the TV suffers interference from signals

reflecting from mountains or buildings,

double-pictures (ghosting) will occur. Try

to change the aerial’s direction or replace

it with one with better directionality.

• Are your COLOUR SYSTEM settings

correct? Follow the description

“COLOUR SYSTEM” on page 28 to try

to solve the trouble.

• Have the COLOUR and BRIGHT settings

been adjusted properly? Follow the

description “BRIGHT” and “COLOUR”

on page 26 to try to adjust them properly.

• Videotaping teletext is not recommended

because it may not record correctly.

PD-Z42DX4_Eng.book Page 49 Wednesday, October 27, 2004 9:54 AM