Troubleshooting – JBL ON Stage Micro II User Manual
Page 7
7
Symptom
Possible Problem
Solution
Note
There is no sound coming from
the JBL On Stage Micro II.
Sound comes from only one
side/channel.
Make sure that the wall outlet
or power strip has power.
Make sure that all switches for
outlet/power strip are on and
that all switches for the unit
are on.
Make sure that the iPhone/iPod
is properly docked or that the
auxiliary cable is properly con-
nected.
Turn up the volume.
Check the unit with a source
that you know to be good.
Connect the “Aux In” cable to
the headphone jack of your
iPhone/iPod.
Is the LED on? If the LED
is not on, power is not
getting to your JBL On Stage
Micro II. Try the solutions
shown.
No power to unit.
Incorrect source selection.
iPhone/iPod or auxiliary cable
is not seated properly.
Make sure that the iPhone/iPod
is seated all the way into the
docking station.
Make sure that the auxiliary
cable is seated all the way into
the jack.
Try resetting the iPhone/iPod.
If you are using a 3.5mm
auxiliary extension cable,
make sure it is a stereo
cable.
Troubleshooting