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JBL ON Stage Micro II User Manual

Page 6

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6

Troubleshooting

Symptom

Possible Problem

Solution

No sound from the JBL On Stage
Micro II speaker system (continued)

The JBL On Stage Micro II has been
muted for more than 10 minutes in the
battery-only mode

Press the JBL On Stage Micro II Power button to turn the unit
back on. Press either (+) or (–) to unmute.

No sound, no LED

No audio signal has been received for
10 minutes and JBL On Stage Micro II
is in standby mode

Make sure audio signal is supplied through docked iPhone/iPod

or “Audio In” jack.

No power; green LED is not on

Wall adapter is not plugged into the
JBL On Stage Micro II correctly

Wall adapter is not receiving AC power

Check the connection of the wall adapter.

Place the wall adapter in a known powered outlet. Test the outlet

with a lamp or other device.

Connect the JBL On Stage Micro II to a known audio source.

Test the audio source with headphones.