JBL CREATURE SELF POWERED SATELLITE SPEAKERS AND SUBWOOFER - Manual (Page 5)

Document Number: 950-0045-001 Description: MANUAL, CREATURE, ENGLISH
Revision: A Page 5 of 6
Harman Multimedia Confidential
Troubleshooting
SYMPTOM
POSSIBLE PROBLEM
SOLUTION
NOTE
No power to unit. Make sure wall power
outlet or power strip has
power. Make sure all
switches for outlet/power
strip are on and that all
switches for speaker
system are on. Check green power LED on
the sub. Are the LED’s on?
If
the sub’s led is not on,
power is not getting to your
speaker system. Try the
solutions shown.
No sound from Speakers
Is the control/right satellite of
your Creature plugged in
correctly? Ensure that the control
speaker connector is
pushed in properly.
Remove the control /right
speaker connector from
the subwoofer, then re-
connect this cable
ensuring that the
connector is pushed in
properly.
There is an LED located in
the bottom of each of the
two satellite speakers.
These should both be lit. If
they are, your speakers are
both plugged in correctly.
Noise may be caused by
interference from the
monitor. Turn monitor off to see if
noise is eliminated. Move
speaker cables farther
away from monitor.
Speaker is being overdriven
by an amplified audio
source. Ensure that speaker is
connected to the
appropriate receptacle.
Check color-coding on
connectors when making
connections. Make sure
that all signal cables are
inserted snugly into
receptacles.
Volume level on sound card
may be too high. Check volume of sound
card via Windows Volume
Control.
Sound card or audio source
material may be cause of
problem. Check speakers with
another audio source. Disconnect speaker input
cable (green connector)
from sound card and plug
into CD ROM headphone
jack. If static is eliminated,
troubleshoot the soundcard.
Distortion (static, crackling
or hissing sounds)
Check the speaker control
settings. Set each of the two knobs
(treble, bass level) on front
of the subwoofer back the
their center /nominal
positions.
Too much bass or treble. Bass/Treble level is set too
high Turn Bass/Treble down or
return their settings to the
center position.
Subwoofer emits a loud
hum or buzzing noise. Input cables not plugged in
properly Check input cable
connection
Wrap up excess input
cable in order to make as
short as possible Speaker system
experiences radio
frequency interference or
picks up a radio station Input cable may be picking
up interference
Purchase a ferrite clamp
and attach over input
cable. A clamp can be
purchased at your local
electronics store