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IBM 715 P/N - 13H6715 User Manual

Page 35

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Page 35 of 47

PROBLEM

Cannot connect to a DOS modem and fax application

CAUSES/SOLUTION If the CONFIG.EXE tests passed, then the modem and fax software IRQ

setting assigned to the COM port might not match the the IRQ setting
selected by the CONFIG.EXE program. Run your DOS modem and fax
software and change the IRQ setting for the COM Port to match the IRQ
setting listed in the configuration program.

PROBLEM

Can not receive or send a fax in a Windows application

CAUSES/SOLUTION If the CONFIG.EXE tests passed, the IRQ setting assigned to the COM

port might not match the IRQ setting selected by the configuration
program. Access the Control Panel, double-click the Ports icon and use
the selected COM Port Advanced Settings to change the IRQ setting for
the COM Port to match the IRQ setting selected by the configuration
program.