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IBM 22P9189 User Manual

Page 132

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IBM

will

ship

CRU

parts

to

you

for

your

replacement.

If

IBM

instructs

you

to

return

the

replaced

CRU,

you

are

responsible

for

returning

it

to

IBM

in

accordance

with

IBM’s

instructions.

If

you

do

not

return

the

defective

CRU,

if

IBM

so

instructs,

within

30

days

of

your

receipt

of

the

replacement

CRU,

IBM

may

charge

you

for

the

replacement.

2.

On-site

Service

IBM

or

your

reseller

will

either

repair

or

exchange

the

failing

Machine

at

your

location

and

verify

its

operation.

You

must

provide

suitable

working

area

to

allow

disassembly

and

reassembly

of

the

IBM

Machine.

The

area

must

be

clean,

well

lit

and

suitable

for

the

purpose.

For

some

Machines,

certain

repairs

may

require

sending

the

Machine

to

an

IBM

service

center.

3.

Courier

or

Depot

Service

1

You

will

disconnect

the

failing

Machine

for

collection

arranged

by

IBM.

IBM

will

provide

you

with

a

shipping

container

for

you

to

return

your

Machine

to

a

designated

service

center.

A

courier

will

pick

up

your

Machine

and

deliver

it

to

the

designated

service

center.

Following

its

repair

or

exchange,

IBM

will

arrange

the

return

delivery

of

the

Machine

to

your

location.

You

are

responsible

for

its

installation

and

verification.

4.

Customer

Carry-In

or

Mail-In

Service

You

will

deliver

or

mail

as

IBM

specifies

(prepaid

unless

IBM

specifies

otherwise)

the

failing

Machine

suitably

packaged

to

a

location

IBM

designates.

After

IBM

has

repaired

or

exchanged

the

Machine,

IBM

will

make

it

available

for

your

collection

or,

for

Mail-in

Service,

IBM

will

return

it

to

you

at

IBM’s

expense,

unless

IBM

specifies

otherwise.

You

are

responsible

for

the

subsequent

installation

and

verification

of

the

Machine.

The

IBM

Machine

Warranty

worldwide

web

site

at

http://www.ibm.com/servers/support/machine_warranties/

provides

a

worldwide

overview

of

IBM’s

Limited

Warranty

for

Machines,

a

Glossary

of

IBM

definitions,

Frequently

Asked

Questions

(FAQs)

and

Support

by

Product

(Machine)

with

links

to

Product

Support

pages.

The

IBM

Statement

of

Limited

Warranty

is

also

available

on

this

site

in

29

languages.

To

obtain

warranty

service

contact

IBM

or

your

IBM

reseller.

In

Canada

or

the

United

States,

call

1-800-IBM-SERV

(426-7378).

For

other

countries,

see

the

telephone

numbers

below.

1.

This

type

of

service

is

called

ThinkPad

EasyServ

or

EasyServ

in

some

countries.

B-20

IBM

USB

2.0

Portable

Multi-Burner:

Quick

Install