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Troubleshooting – iHome IPOD IH52 User Manual

Page 15

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13

Troubleshooting

Symptom Possible Problem Solution

Unit doesn’t respond
(no power)

Subwoofer power cord isn’t plugged into a
wall outlet

Plug the AC cord into a wall outlet

Wall outlet is not functioning

Plug another device into the same outlet to confirm the
outlet is working. Test any switches that may control the outlet

iPod does not dock
properly

Using no or wrong iPod insert

Make sure the dock insert is the proper fit for your iPod

iPod not installed properly

Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.

Battery Low icon
always flashing

Batteries are weak

Replace with new batteries

Batteries were not installed properly

Check to make sure the polarity ( + and – ends) matches
the diagram in the battery compartment

iPod does not
respond to the unit

iPod is not installed properly

Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.

Your iPod software is too old

Upgrade software on your iPod. For details visit
http://www.apple.com/ipod/download

Power off the iPod then turn on again

iPod is locked up

Please make sure your iPod is working properly before
docking into the unit. Please refer to your iPod manual for
details.

Using 1

st

or 2

nd

generation iPod or other

devices.

iH52 cannot control those iPods or other devices.

Subwoofer is not connected to receiver

Make sure connector cable from subwoofer to receiver
is connected properly

If your iPod is not used for some time, it
may enter deep sleep mode

iPod does not come
on immediately

Switching your iPod between standard
and extended mode can affect the
display

iPod backlight is out
of control