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Troubleshooting – iHome iH82 User Manual

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8

Troubleshooting

Symptom Possible Problem Solution

Unit not responding
(no power)

AC adaptor isn’t plugged to a wall outlet
or the connector is not plugged into the
power supply jack on the back of the unit

Make sure the AC adaptor is plugged into a
working AC outlet and connected properly to
the back of the iH80. If the outlet is controlled
by a switch, make sure the switch is on

iPod does not dock
properly

Using no insert or wrong iPod insert

Make sure the dock insert is the proper fit for your iPod

iPod not docked properly

Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.

Batteries are weak

Replace with new batteries

Batteries were not installed properly

Check to make sure the polarity ( + and – ends) matches
the diagram in the battery compartment

iPod does not
respond to the unit

iPod is not installed properly

Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.

Your iPod software is too old

Upgrade software on your iPod. For details visit
http://www.apple.com/ipod/download

iPod is locked up

Please make sure your iPod is working properly before
docking into the unit. Please refer to your iPod manual for
details.

Using 1

st

or 2

nd

generation iPod or other

devices.

iH82 cannot control those iPods or other devices.

Wall outlet is not functioning

Plug another device into the same outlet to confirm the
outlet is working