IBM 22P7035 - Manual (Page 33)

Appendix D. Warranty information
This section contains the warranty period for your product, information about
obtaining warranty service and support, and the IBM Statement of Limited
Warranty.
Warranty period
Contact your place of purchase for warranty service information.
Machine - 48X/24X/48X/16X Max CD-RW/DVD-ROM Combination Drive
Warranty period Service delivery method
Parts: 1 year, Labor: 1 year CCE (customer carry-in or mail-in)
For information on European Union legal rights under applicable national
legislation governing the sale of consumer goods, see Appendix E, “European
Union warranty information”, on page E-1.
Service and support
The following information describes the technical support that is available for
your product, during the warranty period or throughout the life of the
product. Refer to your IBM Statement of Limited Warranty for a full
explanation of IBM warranty terms.
Warranty information on the World Wide Web
The IBM Machine Warranties Web site at
www.ibm.com/servers/support/machine_warranties/ contains a worldwide
overview of the IBM Limited Warranty for IBM Machines, a glossary of terms
used in the Statement of Limited Warranty, Frequently Asked Questions (FAQ),
and links to Product Support Web pages. The IBM Statement of Limited
Warranty is available from this Web site in 29 languages in Portable Document
Format (PDF).
Online technical support
Online technical support is available during the life of your product through
the Personal Computing Support Web site at www.ibm.com/pc/support/.
During the warranty period, assistance for replacement or exchange of
defective components is available. In addition, if your IBM option is installed
© Copyright IBM Corp. 2003 D-1