Troubleshooting – Insignia NS-DPF8TR User Manual
Page 45

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Troubleshooting
Problem
Solution
The frame will not
turn on.
The power adapter is not securely connected to
the picture frame, or the power switch is not on.
Check power adapter connections, then switch
the power on.
A memory card is
inserted in the
frame, but you can’t
view your pictures.
•
Make sure that the memory card is one of
the supported formats and that the files
on the card are JPEG image files.
•
Turn the digital picture frame off and
make sure that the memory card is
inserted all the way into the card slot and
is inserted correctly, then turn it back on.
After a few seconds, you should see your
first picture.
•
Try formatting the card.
Caution: formatting the card will erase all files
on the card. Back up the files on the card to
your computer before attempting to format
the card.
•
Some digital cameras save images in
formats other than JPEG. Refer to your
camera’s manual for details.
The frame displays
some pictures
slower than others.
Higher resolution pictures load more slowly. Try
using lower resolution pictures or
down-sampling (compressing or resizing) them.
See your camera’s user guide for instructions on
down-sampling your pictures.
NS-DPF8TR_09-0513_MAN_ENG_V1.fm Page 45 Monday, July 6, 2009 3:34 PM